Model

Open Access Article

1 - Develop a new model for ranking e-businesses using structural equation modeling and fuzzy hierarchical analysi
ﻋﻠﻴﺮﺿﺎ ﻋﻠﻲ اﺣﻤﺪي ﻣﻴﺜﻢ جعفری اسکندری ﻏﻼﻣﺤﺴﻴﻦ ﺧﺎﻟﻘﻲ ﺣﺴﻴﻦ رﺷﺘﺒﺮي

One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic More

One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic businesses are attractive because of special interests. Thus, in this situation other companies will be on framework with known keys about the active company's turnover . On the other hand, the companies are able to know superior companies in the logical situation and find the key success and also analysis their own company with superior company and find the solution to upgrade their own company by comparison and ranking of the active companies in the electronic business range. In this research we found the most important factors which are effectual on comparison and ranking that refers to expert person comments are recognized by profound reading and referring to some research sources and documents. Structural equation modeling are used because of Regarding to some measurement errors of observed variables and some difficulties between those variables. We used the fuzzy hierarchical analysis for the ranking and also doing sensitivity analysis Manuscript profile

Open Access Article

2 - A conceptual knowledge management model based on intellectual capital and project management knowledge in project based organizations (A case study in petrochemical industry)
عبدالکريم سباعي

The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-level More

The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-levels is presented in this article indicating the time line for knowledge management and the extent of knowledge to be captured, acquired and shared. Level zero is equivalent to post-project reviews. Since the potential value of reuse of incident knowledge is declining over time, it is proposed in the second level to manage planning and implementation (execution, control and monitor) knowledge during each project phase respectively, conveying the concept of time value of the knowledge. The third level encompasses ten knowledge management areas in project management. The fourth level shows that the relationship between KM model dimensions and organizational intellectual capital. Knowledge maps role is apparent in fifth level. Finally, an implementation roadmap, including ten steps is presented. Since the proposed roadmap has its root in concepts and features of the proposed KM model, it could facilitate implementation of the KM model in project based organizations and lead to in-time knowledge management, project cost reduction and flourishing organizational learning. The research conducted in a project based organization in private sector, playing an active role in a wide range of services; engineering, procurement, installation, construction and commissioning in oil, gas and petrochemical projects. Manuscript profile

Open Access Article

3 - Analysing the effect of Social Marketing Mix on advertising effectivness Case of Study: Isfahan Municipal Committee of Citizenship
فاطمه قاسمی غلامرضا بردبار

With the advent of the concept of sustainable development in the business and politic environment the nature of unsustainable existing patterns of development and consumption is appeared. Social marketing is a domain of new science that tries to achieve the goals of soc More

With the advent of the concept of sustainable development in the business and politic environment the nature of unsustainable existing patterns of development and consumption is appeared. Social marketing is a domain of new science that tries to achieve the goals of social by using business marketing techniques. A review of past research shows that although the most usage of social marketing is in in the health section but it has a potential in the other sectors too such as protection of resources, energy and natural environment, culture improvement and effectiveness on the actions and behaviors in the society The object of present research is studying of the mixed impact of social marketing on the effectiveness of urban advertising in Isfahan municipality. The statistical population for this research is all the citizens of Isfahan which 171 of them is chosen by random accessible method .The result of this research shows that the mixed impact of social marketing has direct effect on the effectiveness of advertising. Manuscript profile

Open Access Article

4 - Developing the Risk Management Model in Procurement Process of Project based Organization
اميرحسين اصلاني سید علیرضا میر محمد صادقی

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management More

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management gathered and analyzed. Then the models are examined based on the questionnaire and according to the concluded index. Through integrating some models which have higher scores in assessing the criteria and through adding other factors, a model for implementing risk management in the procurement process of project-based organizations is suggested. The researcher uses the group decision making for considered goods and this factor is the strength points of the suggested model. In this model besides developing and optimizing organization procurement process, risk management affairs in planning for procurement are considered. In order to examine the operation of the developed model, it is implemented in the considered organization and the results of this implementation shows that the level of risk management operation in procurement process improved. Manuscript profile

Open Access Article

5 - Developing the Risk Management Model in Procurement Process of Project based Organization
اميرحسين اصلاني Ahmad نورنگ سید علیرضا میر محمد صادقی حسام الدین اصلانی

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management More

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management gathered and analyzed. Then the models are examined based on the questionnaire and according to the concluded index. Through integrating some models which have higher scores in assessing the criteria and through adding other factors, a model for implementing risk management in the procurement process of project-based organizations is suggested. The researcher uses the group decision making for considered goods and this factor is the strength points of the suggested model. In this model besides developing and optimizing organization procurement process, risk management affairs in planning for procurement are considered. In order to examine the operation of the developed model, it is implemented in the considered organization and the results of this implementation shows that the level of risk management operation in procurement process improved. Manuscript profile

Open Access Article

6 - Analysis the elements and components of managers competency managers in the banking system
فريبرز رحيم نيا وجیهه هوشیار

Today’s in the changing environment, we need new skills for people in the organizations. Competency models provide useful instrument for organizations. Competencies result in productivity and reduce costs. The aim of this research is to analysis the elements and compone More

Today’s in the changing environment, we need new skills for people in the organizations. Competency models provide useful instrument for organizations. Competencies result in productivity and reduce costs. The aim of this research is to analysis the elements and components of managers competency models in the banking system. In this research competency include knowledge, skills, abilities and personal attributes. Sample of this paper is managers of the public bank. So we conduct semi-structured interviews with managers. Interviews were analyzed with content analysis and managers competency models was produced. Competency model has three levels. First level includes four domains: technical domain, environmental domain, managerial domain, personal domain. Second level have eight element: general knowledge, specialized knowledge, marketing, awareness of environment, correct management of the bank, human resource management, interpersonal, intrapersonal. Finally, third level include 42 competency component in the banking system. Manuscript profile

Open Access Article

7 - Representing a Systematic Framework for Implementation of Integrated Egovernment
Fatemeh Saghafi Kolsoum Abbasi-Shahkooh نسرین دسترنج

Successful implementation of e-government in each country requires the model that depends on the objectives, requirements and conditions of the country. The lack of proper planning and adoption will lead to the ignorance of necessities and fail in implementation. Since More

Successful implementation of e-government in each country requires the model that depends on the objectives, requirements and conditions of the country. The lack of proper planning and adoption will lead to the ignorance of necessities and fail in implementation. Since the different dimensions of government are related to each other, the creation and development of e-government is possible only with balanced development in all aspects. Review of the literature in this area suggests that the e-government maturity models, development models and strategic models, all have seen the evolution of e-government from one dimension; and in the field of stakeholders of e-government services, the focus has been only on the supply side of stakeholders. In this paper by reviewing existing models and stakeholder theories, with a systematic approach that will be adapted from Zachman framework, systematic Framework will be presented for the implementation of integrated e-government system. This systematic framework provides five main dimensions along with its components in five developmental stages for the implementation of e-government. These dimensions are: 1) strategies, values and programs (why and when), 2) partnerships and development of stakeholders (who), 3) data and information (what), and 4) infrastructure (What or where), 5) process (how). Finally, dimensions of the model will be analyzed using a questionnaire, survey of experts and statistical tests. Manuscript profile

Open Access Article

8 - Identification and Ranking of Factors affecting the implementation of Knowledge Management by using ISM model
آمنه کیارزم

Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge man More

Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge management process, is the identification and Ranking of the factors affecting the implementation of knowledge management. In this research, to identify organizational factors affecting the proper implementation of knowledge management, review of the literature was performed and then interpretive structural modeling was used for defining the relations between dimensions and Indicators of effective on implementation of Knowledge Management. The results show that the model contains seven elements: organizational culture, technology, organizational structure, strategy, human resources, leadership and benchmarking. Benchmarking and then technology have the highest driving power, and there are also less dependent on ot her factors, so it is necessary for the successful implementation of knowledge management, they should be given the utmost attention. After that, strategy, structure and leadership have higher driving power and dependence. On The fourth level, culture and human resources are, that have the least driving power and highest dependence. Manuscript profile

Open Access Article

9 - Knowledge Acquisition Model of Faculty Members' Experiences Case Study: Imam Hussein Comprehensive University
سیدشکور عطائی Saied Ziaadin Ghazizadeh Fard

Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of th More

Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of the best ways of matching with these changes for universities. On the other hand, the faculties with more experiences are almost retired; of course, these members have a lot of knowledge along with experiences in various fields of education, research, scientific management and administration management. Acquisition, storing, and distribution of this valuable information are worthy and helpful. This article is a result of a research work to provide a suitable model for the acquisition of knowledge from experiences of faculty members. To accomplish this, in addition to the library research method, field research method is also used in Imam Hussein Comprehensive University. In this paper, knowledge acquisition model of faculties’ experiences is presented with descriptive - survey method and with practical approach. To validate the proposed model, a questionnaire that researcher had designed, distributed between 35 experts of Imam Hussein Comprehensive University. After collecting questionnaires, the software spss calculated Cronbach's alpha equal to 85.1. Then statistical methods used to analyze the data, it has been inferred that the final results indicated that the steps of model are approved Manuscript profile

Open Access Article

10 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
shohreh nasri علیرضا حسن زاده علی رجب زاده

With dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services More

With dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services is more difficult. Hence,wiith the development of IT-based banking services,including electronic banking services,the requirement methods which evaluate the quality of these services in the organization has been increased. Therefore, in this study, a comprehensive model for more accurate measurement of e-banking service quality through an extensive literature review and questions from experts in this field is presented using Fuzzy Delphi Technique. In this regard,after the identification of relevant dimensions and criteria, since the traditional scale can not accurately evaluate the e-banking service quality in the terms of the uncertainty , these dimensions and criteria are to be fuzzified,then the fuzzy expert system conceptual model is presented.Finally, a fuzzy expert system with 5 fuzzy module and a graphical user interface is provided in MATLAB.The fuzzy expert system indicate the final status of e-banking service quality and the main dimension.In this paper, the application of this system has been has been examined in the Sina bank. Finally by calculating expert system errors, optimum performance of designed fuzzy system has been approved which is evaluated by sina bank information . Manuscript profile

Open Access Article

11 - Fitness desk operators and anthropometric factors the implementation of a quality management system approach to structural modeling
Marzieh Babaeianpoor محمد مهدی مصطفوی دهزویی حسين بحريني

Using the principles of anthropometry in design helps different people with different physical dimensions comforting while working in workstation. Regardless of these principles in the design of workstation, a worker may be in poor posture, which can lead to tiredness, More

Using the principles of anthropometry in design helps different people with different physical dimensions comforting while working in workstation. Regardless of these principles in the design of workstation, a worker may be in poor posture, which can lead to tiredness, low productivity and sometimes physical injury. The results of this study show that anthropometry effects on quality management system with coefficient of 0.662 Moreover, the appropriate table has the greatest impact on the implementation of a comprehensive quality management system. Manuscript profile

Open Access Article

12 - A Comprehensive Approach to Urban Disaster Management Based on Vulnerability Map and Risk Zoning Case Study: Tehran Municipal District 1
وحید اسماعیلی کیاسج Kamran shahanaghi

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of so More

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of societies has remarkable dependence on proper urban infrastructures, strong structures, preventive programs and appropriate preparation in emergency-related organizations. Occurrence of an onset disaster like earthquake, usually leads to secondary damages in urban areas; they happen for an obvious reason and have specific outcomes. Identification of all significant reasons and consequences results in creating a vulnerability map for urban wards which could be a useful basis for preventive programs. On the other side, one of the most effective and efficient approaches to create preparedness and response plan disaster management organizations, is designing a relief chain with proper logistic modules and devoting responsibilities to authorities, based on data achieved from damage estimation studies. Hence, in this paper, a sequential approach is used to apply geographic information system and eliciate experts' knowledge of urban areas so as to create both damage estimation and vulnerability maps; These information. In turn, help designing disaster management cycle, specifically, Preventive, preparedness and response programs for an urban area. In order to create a better perceptive of the proposed approach, Tehran municipality district (1) is used as a real case study and its vulnerability to a hypothetical earthquake is estimated to create disaster management program. Manuscript profile

Open Access Article

13 - Designing an agile organization performance measurement model: aninterpretive structural modeling approach(ISM)
روح الله رازینی عادل آذر مهدی محمدی

With the beginning of twenty-first century manufacturing organizations have experienced radical and strong changes. So they have moved to the new challenges.Organizations and enterprises to respond to these new challenges, chose a new production approach called agility. More

With the beginning of twenty-first century manufacturing organizations have experienced radical and strong changes. So they have moved to the new challenges.Organizations and enterprises to respond to these new challenges, chose a new production approach called agility.The requirements of this approach have affected on how to measure the performance of these organizations. In this research, using a literature review and extraction of performance measures from common and famous performance measurement models and also measures affecting performance measurement of agile organizations, first classify criteria using cognitive mapping methodology. Then, using the interpretive structural modeling for creating a model for performance measurement system of agile organizations. The results of the survay are derived in a model consist of 11 criteria and 8 level. Manuscript profile

Open Access Article

14 - An Analysis on Stationarity of Consumer Price Index (CPI) Time Series in Iran and Using ARIMA Model to Forecast For a Future Time Period
کاظمی kazemi pourya souri mehdi ghazanfari mir saman pishvaee

This study aims to determine stationarity or non-stationarity of time series data of consumer price index (CPI) in 1980-2012 (i.e. 1359-1391 based on Iranian calendar) time period where 2004 (i.e. 1383 Iranian calendar) is the base year. applying the appropriate methods More

This study aims to determine stationarity or non-stationarity of time series data of consumer price index (CPI) in 1980-2012 (i.e. 1359-1391 based on Iranian calendar) time period where 2004 (i.e. 1383 Iranian calendar) is the base year. applying the appropriate methods to detect the trend of time series and determine the autoregressive, moving average and autoregressive moving average of CPI time series autoregressive, moving average and autoregressive moving average of CPI time series, we perform unit root test that results in non-stationarity of CPI time series. using the Augmented Dicky-Fuller test, it is concluded that the time series has only one unit root. therefore, an ARIMA model is developed for the time series data. using Portman-Teau test, the adequacy of the model and its pure randomness is proved. Finally, we use the proposed ARIMA model to forecast future data from 2013 to 2022 (i.e. 1392 to 1401 Iranian calendar) in 80 and 95 percent levels of confidence. Manuscript profile

Open Access Article

15 - Supplier evaluation by a new cumulative DEA model
رویا سلطانی Saeed Yousefi Ali asghar Tofigh

Supplier selection is the main concern of managers in today’s competitive world. Having different criteria makes this decision difficult. Data envelopment analysis (DEA) is a technique that can evaluate suppliers based on different criteria. In this paper, suppliers are More

Supplier selection is the main concern of managers in today’s competitive world. Having different criteria makes this decision difficult. Data envelopment analysis (DEA) is a technique that can evaluate suppliers based on different criteria. In this paper, suppliers are evaluated based on a new cumulative DEA model. The proposed model has five features of robustness in measurement unit, uniformity, robustness against movement, dependency to the universal set and lack of sensitivity to zero input values. The performance of the proposed model is investigated on a case study taken from a doors and windows manufacturing company and the results show the five considered features. Manuscript profile

Open Access Article

16 - The business model designed for a network of partner organizations (collaborative network organization
Alireza Aliahmadi

Abstract The development of networked organizations usually done by a focal firm (the mother). For this purpose focal firm in addition to defining the strategy of the partner firms and the nature and mechanisms of the network must develop a business model strategy to b More

Abstract The development of networked organizations usually done by a focal firm (the mother). For this purpose focal firm in addition to defining the strategy of the partner firms and the nature and mechanisms of the network must develop a business model strategy to be implemented at the network. Significance of business model in a network is important as many experts as Zott and Amit realize business model as an engine for network base strategy. In the present study, we look at the issue of collaboration networks business model designed , to reach the goal of this study we consider focal firm as a symbol of collaborative network then we design a business model for focal firm. In this regard, after the literature review, the model presented by Osterwalder (2004) (BMO) was chosen as the Meta model, after that we adding several factors extracted from the literature on design requirements and the formation of networks. Then the model in Delphi process was judged and developed by experts. After confirming the final model by experts to further validate we design questionnaires that given to Academic experts and managers who working in two network, the result of that questionnaires approved the applicability of the model Manuscript profile

Open Access Article

17 - Information technology -based model of operations integrated strategies and its function on organizational performance
Seyed Mahmood Zanjirchi hamidreza shokrizade negar jalilian

In recent years, the focus of many organizations is rapt to achieve superior performance as a competitive advantage, and managers are striving to encourage the organization in order to improve their performance. Due to this important issue, in this study the initially r More

In recent years, the focus of many organizations is rapt to achieve superior performance as a competitive advantage, and managers are striving to encourage the organization in order to improve their performance. Due to this important issue, in this study the initially regarding the role of information in the effectiveness of supply chain strategies performance and also considering the role of supply chain strategies in improving supply chain performance and consequently the performance of the organization, the conceptual model was designed. The data needed to test the conceptual model by using standard questionnaires were collected which the content validity by experts and its reliability by calculating the Cronbach's alpha was approved. The questionnaire were distributed Between 135 members of the ceramic & tile industry executives in Yazd and the collected data were analyzed using structural equation modeling with LISREL software version 8.2.The results of the analysis of the data showed that the significant level between all the variables was greater than (1/96) which indicates that the relationship between them in the level of confidence (95%) is significant. Besides, the path coefficient shows the intensity impact of the independent variable on the dependent one so that, all hypotheses were confirmed. Manuscript profile

Open Access Article

18 - Motion Algorithm from EFQM toward BSC in order to prioritize improvement projects of self- assessment.
mohammad saleh owlia mohammad hosein abooie پرستو دمرچی

EFQM excellence model with specifying the position of organization in the path of excellence is a practical tool in order to understand its deficiencies and shortcoming, so that with providing guidelines in the form of improvement projects helps organizations to advance More

EFQM excellence model with specifying the position of organization in the path of excellence is a practical tool in order to understand its deficiencies and shortcoming, so that with providing guidelines in the form of improvement projects helps organizations to advance the process of appropriate management systems .EFQM self- assessing model as a tool of Total Quality Management is facing with the problem of the lack of prioritizing improvement projects because of the lack of facilities and limits of resources in enterprises hence there are the necessity of strategic prioritizing of self-assessment projects in the organization. The aim of this study is to provide the steps of moving the EFQM model to BSC model as a strategic management tool by using FTOPSIS and FANP techniques in order to strategic prioritize the improvement projects of the EFQM self-assessment. This study is functional in terms of the objective and in terms of method is a survey research and in terms of the collection of information is a field research. Statistical society consists of 7 persons of Yazd municipal managers in the form of excellence team and interview and questionnaire are tools used in the research. The result of prioritizing improvement projects led to determine importance of internal process perspective in the organization in the organization and prioritize 21 improvement projects including “ provision and updating of educational electronic ID”,” personal relocation in occupational category according to given training”,” create documentation center in municipality” Manuscript profile

Open Access Article

19 - Presentation of interpretive structural model for claim management in the construction projects
seyed abolfazl mousavi morteza bagherpour

Claim management is one of the most important and challenging issue in projects in the world, and many of stakeholders of projects belive that the claims are one of the most destroyer in constraction industry. Growth of claims in construction projects has an inverse co More

Claim management is one of the most important and challenging issue in projects in the world, and many of stakeholders of projects belive that the claims are one of the most destroyer in constraction industry. Growth of claims in construction projects has an inverse correlation with triangular goals of project management (time, cost and quality), so increasing claims cause extension of time and cost and decrease in project quality. Claims are natural trait in construction industry. However we can’t remove contingency of this claims but we can, by identify main causes of claims and relation between them, prevent from contingency them in future projects.In this research, research data have been collected by literature review studies and interview with expert was conducted to identify the 34 causes of claims in construction projects.Then these causes by questionnaire in cluding frequency and intensity of impactwere distributed among experts.Then according to the result of this questionnairesthe most important causes of claim in construction projects are determined that they are contained 10 causes.a model for relationship between causes of claim in construction projects has designed byInterpretive structural modeling.At the end some suggestions has been presented to prevent the claim or to manage them. These corrective solutions have been presented base on model in 4 stage in procedure of project. research results show that between claims causes, these causes: selecting contractor on base low price without notice to qualification and technical ability, ambiguities in contract documents and clauses, unexpected change in exchange and interest and low price of contract due to high competition, have a significant effect and impressment on other causes, so they play important roles in preventing or decreasing claims. Manuscript profile

Open Access Article

20 - Assessment & Select IRAN Car Factories Technology Level with approach (FANP-DEMATEL -PANDA)
Habibollah Javanmard

In the present era, measuring technology performance is one of the best ways to obtain information for decision making in organizations. It also plays a vital role in the success of organizations. Yet, many organizations have not developed and adopted official processe More

In the present era, measuring technology performance is one of the best ways to obtain information for decision making in organizations. It also plays a vital role in the success of organizations. Yet, many organizations have not developed and adopted official processes for technology performance assessment. While measuring technology performance, managers have always looked for some methods in order to assess performance. The purpose of the present study is to provide a hybrid model for the assessment and selection of appropriate technology in Pars Khodro car factories, to identify assessment indices of technology level, to weigh and rank them using Fuzzy ANP Technique, to determine the effectiveness and impressionability of the indices using DEMATEL Technique.The population of the present study included 20 senior production and information technology managers of the mentioned factories. The results of this study can present a comprehensive view regarding assessment of technological capability and capability of the decision makers of car industry in Iran. Manuscript profile

Open Access Article

21 - Simulation of Impulse Buying Behavior in market: A Agent-Based Modeling Approach
Mohamad Reza Mehregan Mohammad Aboie Ardakan Zahra Sadeqi Arani Mohsen Nazari Omid Roozmand

Impulse Buying is a complex human behavior that is influenced by psychological, social, situational etc. factors. This behavior is irrational and often takes emotionally. Modeling and simulation of Impulse Buying behavior help the researchers and managers to understand More

Impulse Buying is a complex human behavior that is influenced by psychological, social, situational etc. factors. This behavior is irrational and often takes emotionally. Modeling and simulation of Impulse Buying behavior help the researchers and managers to understand and predict behavior and planning. Thus, the aim of this paper is developing and proposes a conceptual and mathematical model to simulation of Impulse Buying behavior. The model focuses on the essence of human decision making which rooted in emotion as important drives for shaping and directing human behavior. The proposed model is developed based upon the consumer agent’s culture and personality and situational and seller characteristics. An agent based modeling used to simulation of Impulse Buying behavior. Manuscript profile

Open Access Article

22 - Explaining the Patterns of Excellence in Excellence for Activist Organizations
Maryam Gholizadeh

Despite the vast application of excellence models in modern organizations, it is not clear that which one is more appropriate. This paper is aimed to choose the most proper Excellence patterns to be employed to realize the excellence goals in progressive organizations. More

Despite the vast application of excellence models in modern organizations, it is not clear that which one is more appropriate. This paper is aimed to choose the most proper Excellence patterns to be employed to realize the excellence goals in progressive organizations. For this study, not only we studied the literature of research, but also we employed Fuzzy Delphi technique to filter and select superior excellence patterns. The conducted idea analysis was filtered during two steps using Cheng & Lin approach. The study population was comprised of 30 industry experts and university faculties. In order to study and analyze, 12 excellence patterns were selected from different fields including human resources, training, ethics, and knowledge management from which 5 excellence models were chosen after filtering experts' opinions. It is considered that through this process, the excellence path for organizations will be defined and will make them capable to take actions in order to realize the excellence goals in much shorter period of time Manuscript profile

Open Access Article

23 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM
Kazem Nasiri Kashani Fazlolah Jamalou Leila Kiani

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile

Open Access Article

24 - Identification and analysis of the affecting factors on the success of technology road mapping by using interpretive structural modeling technique
Afsaneh Ahmadi Seyed Sepehr Ghazinoory Fatemeh Saghafi

With increasing cost, complexity and speed of technological changes and global competition, to ensure that technological investment is consistent and aligned to present and future needs of the organization, industry and country has become the most important challenges f More

With increasing cost, complexity and speed of technological changes and global competition, to ensure that technological investment is consistent and aligned to present and future needs of the organization, industry and country has become the most important challenges for policy makers and managers. So, technology management and innovation through a structured and flexible approach such as TRM is necessary. However Road mapping projects implementation and use of its advantages is impossible without identifying and prioritizing of success factors of technology road mapping. The aim of this work is using interpretive structural modeling technique to analyze the affecting factors on the success of technology road mapping. This helps improving technology road mapping process and identifying appropriate organizational policies. For this purpose, we firstly focus on literature review to extraction of technology road mapping success factors. Then, interpretive structural modeling technique is used for revealing the relation between those factors. For data gathering, 17 questionnaires are distributed among people with executive background or related working experience. The results show that the effective factors were classified in four levels. the most influencing factors are related to "commitment and support of management", "financial support" and "access to data, information and required knowledge", " appropriate participation of people ", "proper facilator" and " Accepting roadmapping ". The most influenced factors are "quality of roadmap" and "flexibility for reasonable changes by updating of roadmap"'. Manuscript profile

Open Access Article

25 - Developing an export nation brand identity model for Iran
Davood Feiz SeydMohammad Mirmohammadi محمد مهدی ایزدخواه

Brnading is the process involved in creating a unique name and image for a product in the people's mind, mainly through advertising campaigns and other methods with a consistent theme. Today, branding is drawn from a range of products to area sites and places such as ci More

Brnading is the process involved in creating a unique name and image for a product in the people's mind, mainly through advertising campaigns and other methods with a consistent theme. Today, branding is drawn from a range of products to area sites and places such as cities and countries. A kind of branding that is about countries has been called nation branding. Nation branding aims to measure, build and manage the reputation of countries. Anholt believes that nation branding has six aspects: Export, Tourism, Investment and Immigration, Culture and Heritage, People and Governance. This paper will focus on aspet of export and wants to developing an export nation brand identity model for Iran. In order to extract the concepts of this model the grounded theory has been used. Then, to drawing the model, ISM has been used. Manuscript profile

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26 - Providing operational models to support local production in benchmarking from successful efforts in this field in the world.
seyyed alireza mirmohammad sadeghi iman sadeghzadeh

Abstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of p More

Abstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of protectionism of local product we select 8 countries with different culture and economy that include the United States of America, Australia, Great Britain, Canada, Malaysia, India, New Zealand and South Africa after that we identify more than 12 key factors that be done in all of this country, then at the second step we try to identify effective measures for implementation in IRAN then we interview with more than 15 experts in the field of economy and production , result is, producing eight mining Key Pivot suitable for implementation in the country aimed at increasing the public's consumption of domestic goods. Manuscript profile

Open Access Article

27 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile

Open Access Article

28 - Design human resource strategy according to jobs grouping in Tehran UAST
seyed aliakbar ahmadi freshte amin مجتبی کاتب reza rasouli

Human resource has earned basic position and become a strategic factor in organizations in recent years. This research is fulfilled by using Mesholm & bamberger model for separation of jobs grouping with the goal of design of human resource strategy in the University More

Human resource has earned basic position and become a strategic factor in organizations in recent years. This research is fulfilled by using Mesholm & bamberger model for separation of jobs grouping with the goal of design of human resource strategy in the University of Applied Science and Technology (UAST). Managers and experts formed statistical society of this research and the data is extracted through questionnaires, document study and interview with managers and experts. in this research, strategic coordinates were determined and proper human resource strategies were identified for any group of jobs after data processing. Results show that in the existing situation of UAST Paternal strategy is the dominant human resource strategy according to the experts attitudes. In this research, human resource strategies are also presented in order of separation of jobs grouping in UAST. Manuscript profile

Open Access Article

29 - Investigating organizational characteristics during the go-go and adolescence stages using the PAEI framework and the system dynamics approach
Ramin Mowlanaour Fatemeh Saghafi

Understanding the characteristics of an organization during different stages of its lifecycle help us make appropriate decisions at each stage in order for solving any problem. Employing the PAEI framework proposed by Adizes, and the system dynamics approach, we have an More

Understanding the characteristics of an organization during different stages of its lifecycle help us make appropriate decisions at each stage in order for solving any problem. Employing the PAEI framework proposed by Adizes, and the system dynamics approach, we have analyzed the characteristics and behavior of an organization during the go-go and adolescence stages of its lifecycle. Moreover, using the system dynamics analysis approach, we have plotted the causal feedback loops and stock-and-flow diagrams of each stage of the organizational lifecycle. Then, the output of the simulations of 100 months of the go-go and adolescence stages of the organizational lifecycle performed in the VENSIM software are obtained .Finally appropriate strategies have been proposed for tackling the problems that the organization may face in each stage of its lifecycle. Manuscript profile

Open Access Article

30 - Build, reliability and validation of Knowledge Management questionnaire based on the model of Nonaka and Take Uchi in Payam Noor University
abbas abbas por mohamad reza nili ahmad abadi esmat momeni Farhad Kianfar

The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of t More

The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of the organizational and educational structure of this university in the country, the faculty members of the centers and units of Payam Noor University of Khuzestan province in the academic year of 2016-2017 were selected as the statistical population of this research. Was studied in this research, a scale has been prepared based on the Knowledge Management Model of Nonaka and Take uchi, which evaluates the status of knowledge levels and its conversion processes. This scale was distributed electronically and in a presence among 171 faculty members of 31 centers and Payam Noor University of Khuzestan province. Cronbach's alpha coefficients were used to measure the reliability of the scale and its value was 0.84 for the whole scale. The factual and content validity of the scale was confirmed by 5 experienced experts. In order to assess the construct validity, factor analysis was also performed using principal components along with Varimax rotation. The extent of the explanation of the variance of variables for the eight factors extracted is 66/77 of the total variable variance. Also, the other results of the study and the construction of the current questionnaire are that the questionnaire is prepared in such a way that it can identify the centers of knowledge production and how to distribute information and knowledge in the target society. In fact, questionnaire questions can set the ideal, purpose, and ideal of an organization in such a way that the organization can achieve its purpose according to their implementation. Manuscript profile

Open Access Article

31 - Enterprise Architecture Maturity Assessment Model in an Iranian Bank
masoud asgarimehr Kamran Feizi Ali Khatami Firoozabadi Seyyed Habib Allah Tabatabaiyan

Enterprise architecture is considered as one of the effective ways of aligning information technology with business. In order to use the benefits of Enterprise architecture, the growing trend of its implementation in the organization should be considered. For this purpo More

Enterprise architecture is considered as one of the effective ways of aligning information technology with business. In order to use the benefits of Enterprise architecture, the growing trend of its implementation in the organization should be considered. For this purpose, it is necessary to use control and evaluation tools. Enterprise architecture maturity assessment, as one of the effective methods of managing enterprise architecture process, is very important. The goal of maturity assessment is to determine the current status of the organization and to draw a clear picture of the future growth path of the organization. Today, the importance of maturity assessment in various organizational areas is becoming increasingly evident. However, in this area, in the field of financial and banking institutions, due to the complexity of the architecture of information technology and organizational architecture in these institutions, no significant activities were undertaken. Therefore, the present study aims to provide a new and customized model, in order to measure the maturity level of enterprise architecture, in one of the largest banks in Iran. For this purpose, after the extraction of the subject literature, the study and observation of the target bank have been dealt with. The descriptive approach and the structural equations have been developed and then the conceptual model has been extracted. The model includes 3 dimensions, 23 variables and 75 indicators Manuscript profile

Open Access Article

32 - Explanation of Human Resource Development Model Based on Islamic-Iranian Model
vahid nasehi far saeid Askari Masule

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions a More

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions are descriptive and hypotheses are relational. The main question of the research involves how the integrated model of development of human resources based on Islamic-Iranian model of progress in the ministries of Iran is. The population mean test was used to test the hypotheses and Friedman test was used to prioritize variables. Thirteen hypotheses were defined based on the models of previous studies. The population of the study includes all vice presidents and directors of human resources development who are at service for the year ended in 1395 in the selected governmental ministries. The findings of the hypotheses testing indicate the confirmation of all the variables influencing the research model. According to the results of the confirmatory factor analysis, from the organizational perspective factors like organizational justice, cross-organizational factors, training, hardware factors of the working environment, indigenousness of the model, knowledge management, national factors and software factors of the working environment and from individual perspective factors like faith-centeredness and engagement of the employees are effective on the development of human resources based on Islamic-Iranian approach of progress. Finally, the final version of the research model extracted by using confirmatory factor analysis and its fitting was approved. Manuscript profile

Open Access Article

33 - Prioritize Allocating Budget For Civil Project In Ministry of Sience, Research and Technology Using Fuzzy Anatical Hierarchy Process and Fuzzy Topsis
Alireza Aliahmadi Mohsenali Shayanfar Mostafa Farmani

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget More

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget allocation is a tool for accelerating decision making by managers. In this research, which was conducted to prioritize development projects at Science Research and Technology ministry , in addition to the management decision making quicknessusing, it has been tried to answer the question ,which is the most appropriate choice among options available (projects) using multi-index models? This method is based on decision-making and decision-making matrix basis. To this end, in this research, a multi-index model is used to answer what factors are to be allocated This research studies how to design aeffective model for allocating credit to development of the construction projects in the Ministry of Science, Research and Technology using multi-criteria techniques. The purpose of this research is to identify and rank effective indicators on credit allocation and Their grading (importance coefficient) and choosing the optimal option and preparing a credit allocation model. After initial refinement among the indicators and criteria, using the fuzzy hierarchical process method and the fuzzy topisation method, which are the multi-Criteria decision-making methods and with the help of MATLAB software and other related software which is one of the most important tools for accelerating multi-criteria decision-making techniques, criteria and indicators are ranked and weighted. Manuscript profile

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34 - Developing a hybrid model to clustering Tehran Stock Exchange companies using meta-heuristic algorithms
Ali Mohaghar

Investment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Acco More

Investment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Accordingly, today, there are many ways to analyze the data from this company. One of the ways is clustering that classification of the companies. However, the present study aimed to identify and distinguish successful from unsuccessful companies in Tehran Stock Exchange has been done using K-means clustering. Then this problem is solved using meta-heuristic algorithms. The results indicate that meta-heuristic algorithms compared with conventional methods, more efficient and have led to a global optimum. Also these results of Altman’s bankruptcy model were confirmed results of meta-heuristic algorithms. Manuscript profile

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35 - Critical Success Factors Analyses in Sustainable Supply Chain Implementation with ISM Approach (Case Study: Automotive Industry)

In recently years, the importance of environmental and social performances of industries beside their economic performance resulted in formation of a new concept and approach that is named sustainability. In today’s competitive world, different industries to achieve a c More

In recently years, the importance of environmental and social performances of industries beside their economic performance resulted in formation of a new concept and approach that is named sustainability. In today’s competitive world, different industries to achieve a competitive advantage and maintain their survival, needs to move towards achieving sustainability approach. The main problem is that, the implementation of this approach is simply not possible, and there are several barriers in this way. To deal with this, need to identify and understand the critical success factors. This study aimed to identify and analysis the critical success factors in implementation of sustainable supply chain management in the automotive industry. This paper proposes an interpretive structural modeling (ISM) approach to develop a structural model for evaluating the influential factors among recognized factors. After literature review, the 16 factors based on experts opinions have been selected. In presented research results, the factor of “top management commitment and support” is identified as the most effective and the factor of “Knowledge of competitive advantage” is identified as the most dependent critical success factor. Manuscript profile

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36 - Implementation of Structural-Interpretative Modeling Approach in Designing the Performance Management Process Model for Knowledge Workers in the Knowledge-Based Companies
mohamadmehdi bigdeli mehdi hamzhepoor

Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of th More

Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of the company is an essential precondition for the realization of the goals in the knowledge-based companies. The higher the degree of affiliation of the company to the knowledge workers, the more meaningful the concept of performance management will be. However, so far, in the field of knowledge workers' performance, it has been evaluating the performance of these categories of employees. The prevailing characteristics of performance evaluation systems can be seen as the tangent, downside, downside and low level of integrity and effectiveness of the entire system. The research is composed of two stages. With a library study and a review of the research background, an eight-stage performance management model process was extracted. In the first step, after interviewing 16 experts , using the qualitative method of the analysis, the dimensions (stages) of the performance management process of knowledge workers were analyzed. In the second step, the research was conducted using the Structural-Interpretative Modeling (ISM) approach and the use of expert judgment to design a model for the performance management process of knowledge workers in knowledgeable Based companies. Manuscript profile

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37 - Designing and the Explanation of the Innovation Model in Production of the Food Products through a Study in the JAMM and ROZE TALAEE Food Products Industries Group
Ramezan Gholami Avati

Nowadays, everything is changing and transforming, and the competitors are seeking for increasing in their own market share through reaching to the competitive advantage. The considering of the innovation, as one of the alternatives for increasing in competitive advanta More

Nowadays, everything is changing and transforming, and the competitors are seeking for increasing in their own market share through reaching to the competitive advantage. The considering of the innovation, as one of the alternatives for increasing in competitive advantage within commercial dynamic environments and contexts, is an essential matter. On the other hand, there are various factors which are influential on the innovation. These factors, therefore, must be studied. Indeed, the purpose of the present research is designing and explanation of the innovation model in the production of food products. The methodology of the present study, in term of purpose, is an applied one, and in term of nature and method, is a descriptive-analytical study. Statistical population of the study includes the experts and managers of the JAMM and ROZE TALAEE Production and Packaging Industries Group. In the present research, after reviewing the literature, influential factors on the innovation process recognized and organized in three dimensions (behavioral factors, structural factors, and environmental factors). Research dada have been gathered and analyzed by using the questionnaire and Fuzzy Delphi Techniques and Interpretive Structural Modeling (ISM). The results of ranking of the research variables using Interpretive Structural Modeling (ISM) test, after identification of the main variables, showed that the innovation performance, commerce, productivity, research and development (R&D), and venturing on the knowledge components as the most impressionable variables ranked in the upmost level, and the world economic streams and innovation policies components as the most influential variables ranked in the lowest level. Manuscript profile

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38 - Development of a framework for implementation of World-class Maintenance Systems using Interpretive Structural Modeling approach ( ISM )
Mohammad Hussein Karimi gavareshki Jafar Gheidar- kheljani

Considering worldwide development of Maintenance Management models, it is essential for organizations to pay attention to environmental differences among various organizations in order to achieve success and make their required model compatible with specific circumstanc More

Considering worldwide development of Maintenance Management models, it is essential for organizations to pay attention to environmental differences among various organizations in order to achieve success and make their required model compatible with specific circumstances of their own organization. In the following research, developing one executive model of maintenance management has occurred applying ISM interpretational structuring theory. In order to achieve this; firstly, the components that have composed maintenance management model have been revealed applying prior studies and interviews. The conclusion of this stage is identifying 56 sub-component and 14 component in the form of 6 essential components. In the next stage, in order to create communication and sequence between the components and constituents, interpretational structuring model has been applied. In the mentioned procedure, the structure of maintenance management has been extracted based on reporters' ideas and performed analysis. The results indicate that six basic components (leadership, foundation, methodologies and foundations, support, improvement and Excellency) constitute fundamental basis of every maintenance management in every organization and other components and sub-components being researched are initiated from these six components and eventually, they would lead to improvement and Excellency of the organization. Manuscript profile

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39 - Using Meta-Synthesis Method to Proposing a Comprehensive Model of Effective Factors in Persuasive Advertising
sahar mashhadi Tahmours Hasangholi Pouryasouri Soheila Bourghani Farahani abdolhossein karam pour

Persuasive advertising is one of the effective ways of advertising, especially in the competitive business environment. Persuasive advertising is a technique that attracts customers by building trust and incentive to buy a product. Considering the necessity of attractin More

Persuasive advertising is one of the effective ways of advertising, especially in the competitive business environment. Persuasive advertising is a technique that attracts customers by building trust and incentive to buy a product. Considering the necessity of attracting and increasing demand from the customer in the competitive business environment, it is necessary to identify the factors affecting convincing advertising. For this purpose, in this research, we try to define the phenomenon by explaining the dimensions and components of each dimension of effective factors on persuasive ads. In this research, using the meta-synthesis approach, we have analyzed the results and findings of previous researchers. By doing this, the factors influencing persuasive advertising in the business world were classified in six dimensions, twenty below. Finally, based on the abundance of number of codes related to the following dimensions, the conceptual framework of the research was presented. Manuscript profile

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40 - A Survey on the Current Status of Knowledge Management of Payame Noor University of Khuzestan Province
abbas abbas por Farhad Kianfar mohamad reza nili ahmad abadi hamid rahimiyan esmat momeni

The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Paya More

The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Payame Noor University of Khuzestan who have 171 people. The same number is selected as a statistical sample. The data gathering tool was a researcher-made knowledge management questionnaire based on the Unica and Tike Uchihi model, whose validity was confirmed using statutory guidance and counselor's opinion, and its reliability was obtained by Cronbach's alpha, with a figure of 0.88 the internal consistency of the questionnaires was internal. To analyze the data, descriptive statistics such as mean and standard deviation, as well as inferential statistics methods, were used to examine the existing status of knowledge management levels. The findings of this study showed that Knowledge Management in the field of hidden knowledge, knowledge outsourcing process, synthesis process, internalization process, collective hidden knowledge of knowledge socialization level, Knowledge socialization process in higher than average condition in Payame Noor University of Khuzestan province. And the significance level obtained also confirms the researcher's hypotheses about the existence of knowledge management levels mentioned in Payame Noor University of Khuzestan. Ultimately, the only obvious individual's knowledge of the university was below average. Also, the apparent collective knowledge that comes from the collection of knowledge synthesis process is also relatively weak. The results of this study showed that of the four levels of knowledge of the model in the studied university, according to the obtained points, the three levels of internal and external knowledge transfer are in a desirable situation, and only the level of knowledge of the combination is in a relatively weak position It needs to pay more attention to this level of knowledge, meaning that the university has not performed at this level and offers the necessary proposals at the end. Manuscript profile

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41 - Designing a Conceptual Model of Lean Leadership Based on Comprehensive Approaches to the Essence of Lean Concept
مرجان اعتمادی mir ali seyed naghavi Jahaniar Bamdad Soufi mehdi hamzhepoor

Leadership is one of the most complex issues, the most unknown and most effective conceptual components in the management of modern organizations. The role of leadership in the efficiency of the organization should be seen in the root differences of leadership practices More

Leadership is one of the most complex issues, the most unknown and most effective conceptual components in the management of modern organizations. The role of leadership in the efficiency of the organization should be seen in the root differences of leadership practices. In recent years, the pure leadership has been considered by many researchers as the most important factor in achieving organizational goals. This research is aimed at developing theoretical foundations, designing a conceptual model of pure leadership and presenting and analyzing the Interpretive structural model model of communication, influence power and dependence of identified variables from library studies and applying the mental model of experts related to leadership issues. To this end, eight key variables related to the research topic were finally identified. A structural matrix questionnaire was designed to determine the interstitial relationship between these variables. The results of this questionnaire were analyzed using a Interpretive structural modeling approach and then plotted on six levels and in an interactive network. Findings from the research process showed that the variable of philosophy, authenticity and pure culture is considered as the most influential variable, and the variables of pure production and pure services are the most dependent variables with the least power of influence. Manuscript profile

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42 - Promoting Brand Personality Based on Effective Variables on Brand
saeed mir ali rashidpoor

The current study was conducted to introduce promoting brand personality based on effective variables on the brand using ISM approach. This study is on the basis of the mixed method research, both qualitative and quantitative, in a deductive-inductive paradigm. Regardin More

The current study was conducted to introduce promoting brand personality based on effective variables on the brand using ISM approach. This study is on the basis of the mixed method research, both qualitative and quantitative, in a deductive-inductive paradigm. Regarding its purpose, this is a practical and a descriptive-survey research in nature and procedure. Statistical population of the current study in qualitative and quantitative was 15 people selected from experts at the university who were investigated based on purposive sampling method. Also, they were asked questions to obtain as much information as required. In qualitative section of this research, data-collection instrument of the text information is based on content analysis technique. The instrument of data collection in quantitative section was the ISM Matrix Questionnaire which its validity and reliability was measured using content validity and retesting. In qualitative section, the acquired data were analyzed using content analysis technique and MATLAB Software was used for analysis of data in quantitative section. The results of the study consist of introducing eight effective aspects in promoting brand personality which is introduced as the final model of the research. These aspects are: brand personality, brand performance, marketing mix, brand design, technology and social networks, customer, culture and social responsibility. Manuscript profile

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43 - An Effective Communication Model Effectiveness of In-service training in Organizations
Behrooz Kavehie Afsaneh Mozaffari Masoomeh Kebriaee

In recent years, with the advances made in the field of communication, the provision of educational services in various dimensions worldwide has become more evident but what makes it more important for organizations is the existence of an optimal communication model to More

In recent years, with the advances made in the field of communication, the provision of educational services in various dimensions worldwide has become more evident but what makes it more important for organizations is the existence of an optimal communication model to make it more tangible for organizational learning and helps organizations advance their goals. This research is aimed at designing an effective communication model for learning in organizations' education, which has been done using qualitative methods and approach based on the grounded theory. Data collection tools were semi-structured interviews and interviews were conducted with 15 managers, teachers and staff members of Mellat Bank to collect information using a targeted sampling method.Data analysis was conducted in three stages: open coding, axial coding and selective coding, and based on this, a qualitative research model was designed. The results of this study indicate that the extraction of over 678 codes from interviews has 197 concepts and 27 categories that have been considered as a paradigmatic model including the effectiveness of organizational education as a pivotal phenomenon and causative conditions, interventional conditions, strategies and consequential factors. Manuscript profile

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44 - Designing an Organizational Maturity Measurement System for Small and medium-sized enterprises (SMEs), Case Study: Video Game Companies
amin aalipour Alireza Aliahmadi

The purpose of this research is to design a system for measuring corporate maturity for Video game companies . Designing this measurement system requires identifying key indicators of success in Video game companies. For this purpose, after reviewing various models, exp More

The purpose of this research is to design a system for measuring corporate maturity for Video game companies . Designing this measurement system requires identifying key indicators of success in Video game companies. For this purpose, after reviewing various models, experts approved identified key indicators. In the following, the suggested indicators of the experts were added to the original model, Based on the final hierarchical model that has 4 main indicators and 31 components, a questionnaire was designed. The statistical population of this research is all managers and specialists of digital gaming industry in Iran. In this research, 70 people were selected using purposeful sampling method, and the return rate of the questionnaire was 45. In this study, the Capability Maturity Model (CMM) has been used to , the capability maturity model (CMM) was used to rate organization maturity. Based on the Organizational Maturity Measurement of video game companies The indicator of management and technology infrastructure is at the managed level, and there are indicators of game development, capabilities, and usability of the game and business performance at the defined level. Manuscript profile

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45 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
hamidreza fouladgar abbas saghaee

In all new models of quality, customer satisfaction is a prerequisite for achieving financial goals. A reliable indicator to measure customer satisfaction and analysis of its results can provide a comprehensive picture of the company's performance and timely planning fo More

In all new models of quality, customer satisfaction is a prerequisite for achieving financial goals. A reliable indicator to measure customer satisfaction and analysis of its results can provide a comprehensive picture of the company's performance and timely planning for managers. In different models of customer satisfaction measurement, there are different evaluations between complaints; customer trust and customer satisfaction. Municipalities are the important organizations in municipal services and management of each city. In this study, the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran has been investigated. The statistical pool of the current research is divided in two groups; first, are deep interview with 38 managers and connoisseurs to assessing and measuring customer satisfaction level in municipality's activities. Second, are 450 questionnaires that distributed in customers. 420 questionnaires were returned with usable data. The method of data analysis is using Structural Equations and their evaluation by confirmatory Factor Analysis method using Lisrel software and also, comparative studies were performed using SPSS software. The results showed that customers' expectations, perceived quality of services and their mental image had a positive and significant effect on customer satisfaction in Tehran municipality. Also, customer satisfaction has a positive and significant effect on trust and negative relation with complaints. Manuscript profile

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46 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz)
jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi

The purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each oth More

The purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each other and practical solutions to improve the customer loyalty process in the service sector Especially hospitality. In this research, using the exploratory hybrid design, the concept of loyalty of conceptualization and in the form of a model, the process is explained and extracted. In the first research, the foundation data strategy was used in the form of open, axial and selective coding in the first stage of the design of the model.For this purpose, raw data of deep interviews was gathered with 25 managers, experienced clients and university professors..The results of this research phase, the explanation of 21 categories in 8 categories, describe the quality of hotel staff, the quality of the environment and physical space of the hotel, the quality of hotel service functions, empirical marketing, internal marketing, relationship marketing, customer development, customer empowerment , Tourism industry capabilities, customer perceptions and expectations of the services and provider, multiple value creation for customers, customer reset, customer support from the hotel brand, profit making, improved communication capabilities with customers, increased forecasting power in Future, upgrading service quality, reducing competitors' threats, improving brand credibility, improving quality of service Life, economic and social capital that model paradigm is presented. Manuscript profile

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47 - A model of Human Resource Development in the public organizations of Iran by new public services approach (Case study: Ministry of Energy)
Seyed Saeed Hosseini

Recognizing the dimensions of human resource development and providing logical solutions for their empowerment and development, considering the requirements of the new public services approach, is one of the most important tasks of the managers of governmental organizat More

Recognizing the dimensions of human resource development and providing logical solutions for their empowerment and development, considering the requirements of the new public services approach, is one of the most important tasks of the managers of governmental organizations. The purpose of this study is to design a human resources development model in governmental agencies with a new public services approach. The statistical population of this research is qualitative research including heads of departments and senior experts of the headquarters of the Ministry of Energy in Tehran, in addition to, professors and experts in human resource management at universities. The sample needed for structured interviews to theoretical saturation and through targeted trial sampling was compiled. A total of 16 data were collected. In order to analyze the qualitative data, the grounded theory was used. Out of 267 subcategories extracted from verbal propositions, 43 categories were considered, which formed the paradigmic model of human resource development with the new public services approach. In this way, 20 subcategories, 4 categories of causal conditions, 30 subcategories, 5 categories of field conditions, 33 subcategories, 8 interfering factors, 24 subcategories, 4 categories of phenomena, 102 subcategories, 17 categories The core of the strategies, and 58 subcategories, comprised four core categories of HR outcomes with the new public services approach. It was found that the development of human resources with a new public service approach consists of four key components of human resource participation in organizational decision-making, the development of human resource competencies, human resource training, and human resource empowerment. Manuscript profile

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48 - Applying the Entrepreneurial Approach to Create Business Model for Energy Supplying Businesses Case study; International Gas Market
amirhooshang karami Seyed Mojtaba Sajjadi Seyyed Reza Hejazi asgar khademvatani

Sustainability of energy supplying in the world depends on the quality of its utilization, optimal planning and usage strategies. One of the most important sources of clean, inexpensive and affordable energy is Natural Gas. While production of this source by producer co More

Sustainability of energy supplying in the world depends on the quality of its utilization, optimal planning and usage strategies. One of the most important sources of clean, inexpensive and affordable energy is Natural Gas. While production of this source by producer countries, such as Iran, is constantly increasing (about 4 percent annually) and more than 30 million tons per year, but the "Energy Deprived Population" is an undeniable fact that has hit billions of inhabitants the planet does not have access to safe and clean energy. Precisely, about 3 billion people in the world do not have access to clean and sustainable energy. From the economic point of view, in case of proper planning and applying the appropriate Business Models, gas supply and demand, while achieving the optimal balance point, will have a more stable status in the long run, despite better cash flow and turnover. On the other hand, a large part of the social, economic and environmental problems which are caused by the abuse of natural resources of energy in various societies; enforces the Gas exporting countries to think and find innovative Business Models to overcome such issues. Undoubtedly, one effective approach that effectively affects the energy exporters on target markets and will able them to develop the market is Entrepreneurial Marketing and its application in new Business Models. In this research, has been attempted based on entrepreneurial approach, innovative and critical attitude at classical marketing (such as 4Ps) for the Gas market, thru applied methods from case studies, online resources, and companies website, by content and cross-sectional analysis have grasped the similarities and differences between selected Business Models. Then based on the overall findings and their comparison, the key features for the Business Models of energy market were presented. Analyzing of the above data has led to introduce the foundations for creating a Business Model to meet the basic needs of a deprived energy community, which will bring prosperity for the target population and open a large and untapped socioeconomic market for the energy exporters. Manuscript profile

Open Access Article

49 - Designing a sustainable supply chain network under sanction conditions
Ezzatollah Asgharizadeh S. Ali Torabi Ali Mohaghar Mohammad Ali Zare Shourijeh

Nowadays, with the advent of the concepts of risk management and sustainability and increasing of social pressures to reduce the negative impacts of industries on the environment and society, it is almost impossible to make strategic decisions such as the supply chain n More

Nowadays, with the advent of the concepts of risk management and sustainability and increasing of social pressures to reduce the negative impacts of industries on the environment and society, it is almost impossible to make strategic decisions such as the supply chain network design (SCND) without considering these concerns. Accordingly, in this paper a general mixed-integer linear programming (MILP) was developed for designing a closed-loop supply chain network, under disruptions conditions and sustainability considerations (focusing on social aspects). This is a multi-echelon, multi-product and multi-modal supply chain network. The sanctions on raw materials (as disruption events) were considered in the mathematical model through planning some scenarios. The most important decision variables in this model are related to: supplier selection, quantity of each raw material, facilities location, products flow between different facilities and transportation modes. Finally, designing a closed-loop supply chain network in Iran's tire industry was taken as a real world case study to demonstrate the applicability and effectiveness of the proposed model. In addition, the sensitivity analysis on some of the important parameters was carried out. Manuscript profile

Open Access Article

50 - Design of online shopping improvement pattern by using ISM model
Amene Kiarazm Lotfolah Forozandeh Dehkordi Mohammad Mahmoudi Maymand mirza hasan hosseini

This study is done to identify affecting factors on the improvement of online shopping with respect to the customer decision-making process. For this purpose, the literature review were used and then using interpretive structural modeling for defining relationships betw More

This study is done to identify affecting factors on the improvement of online shopping with respect to the customer decision-making process. For this purpose, the literature review were used and then using interpretive structural modeling for defining relationships between affecting factors on the improvement of online shopping. To define these relationships, 16 expert opinions on management and information technology were taken. The results show that the model includes seven factors: Channel Quality, Website Quality, Product Features, Advertising, Transaction Quality, Customer Satisfaction and Online Shopping Improvement. Website Quality, Product Features, Transaction Quality have a fundamental role because of high driving power and low dependency. After that, Channel Quality, Advertising, and Customer Satisfaction are at the center of attention. Finally, the goal variable of study - improve online shopping- is placed the third level because of having lowest driving power and highest dependency. Manuscript profile

Open Access Article

51 - Providing the best two- or multi-faceted barter between the two companies in the holding company
Saeed Mirzamohammadi

The existence of debt in the accounts between a set of companies causes the items to be flooded to the left and right of the corporate balance sheet. And have misleading financial ratios for corporate finance analysts and lead to misleading predictions about the company More

The existence of debt in the accounts between a set of companies causes the items to be flooded to the left and right of the corporate balance sheet. And have misleading financial ratios for corporate finance analysts and lead to misleading predictions about the company's future. This is the case in a set of companies under the umbrella of a holding due to interactions between them and on the other hand, if there is a solution, it can be tracked and reduced due to the upstream management of the holding. In this paper, using mathematical modeling and optimization, the best combination of the two or multiple possible channels between the holding companies is suggested. How to deal with this issue is one of the issues of day care and modeling and solving it in the form of math planning is the main innovation of this article. The proposed modeling is implemented in one of the IT field holdings and its results are reported in this paper. Manuscript profile

Open Access Article

52 - Extension of The development methodology for hybrid multi-scale AB-SD simulation modeling in learning organizations
Alinaghi Mashayekhi

Performing the concurrent analysis of organizational, departmental and individual scales alongside macro and micro levels of abstraction in temporal, spatial and event-driven contexts may significantly clarify the concept of learning, and develops the opportunities for More

Performing the concurrent analysis of organizational, departmental and individual scales alongside macro and micro levels of abstraction in temporal, spatial and event-driven contexts may significantly clarify the concept of learning, and develops the opportunities for effective policy making accordingly. It would also help to improve the performance indicators of the system and its involved agents globally. Due to Ignorance of aforementioned concurrent analysis, the relationship between organizational learning and learning in lower scales has been ambiguous, and monitoring the effect of organizational learning on organization performance indicators has been neglected. Hence, whether organizational learning is an effective factor in the amplitude of organization competitive advantages or not has remained a serious question yet. However, a potential solution to this question has got conceivable through the multi-method system modeling perspective. Design and analysis of integrated multi-scale learning in organizations are now possible through hybrid modeling and simulation and the extended methodology presented in this research along with the related architecture. The outcome is a plain platform which embraces lucid modeling of complex abstract concepts including learning in organizations comprehensively. Future case studies may be required to further confirm the applicability of this methodology and underpin its administrative value. Manuscript profile

Open Access Article

53 - Designing Effective Model for Adjusting Structural inflation of Iranian Economy by resilient economy approach
سید حسن قوامی

Inflation is a negative phenomenon and one of the major problems in the economy. A review of the past trend shows that the Iranian economy has always suffered from this problem and so far the solution to the inflation problem in Iran has not been successful. In the curr More

Inflation is a negative phenomenon and one of the major problems in the economy. A review of the past trend shows that the Iranian economy has always suffered from this problem and so far the solution to the inflation problem in Iran has not been successful. In the current situation economic sanctions imposed on Iran, Solving the problem of inflation requires a special solution. Historical experience and past trends indicate that solving inflation in conventional and experienced solutions in the country are not responsive. This research focuses on designing a conceptual model looking for a new and distinct strategy and has shown the implementation of economic resistance policies through operational its components can solve this historical dilemma of the Iranian economy in other words adjusting and solving the problem of structural inflation by implementing the components of the resistance economy. Because the implementation of the components of the resistance economy based on the general policies of the resistance economy ultimately leads to the transfer of resources from non-productive activities and speculation to productive activities by this positive development, the manufacturing sector flourishes and, as a result, GDP will grow at a higher rate, and GDP growth Will reduces inflation. This process is explained by designing a conceptual model that has theoretical and theoretical support by the macroeconomics. Manuscript profile

Open Access Article

54 - Designing Sustainability Comprehensive Framework for Banking: Using Meta Synthesis and Structural Modeling Interpretation
Emad Nobahar Mahmoud Dehghan Nayeri Adel Azar Ali RajabZadeh ghatari

Today, bank Businesses are pressured by their stakeholders to address sustainability issues in their activities. Consequently, attention to sustainability and social responsibility in the banking business is increasing day by day. Accordingly, the main purpose of this s More

Today, bank Businesses are pressured by their stakeholders to address sustainability issues in their activities. Consequently, attention to sustainability and social responsibility in the banking business is increasing day by day. Accordingly, the main purpose of this study is to provide a framework for sustainability in bank Business. To this end, by using the Meta-synthesis approach, the 268 open codes related to sustainability in the banking industry were extracted from related articles and related studies and these open codes formed 59 axial codes. Then, these axial codes were categorized based on similarities in concepts to 10 themes of economic partnership, financial factors, energy use, environmental action, community participation, development of human resources, customer relationship, products and services, human rights issue , and governance. In the following, they were categorized into four including economic, social, and environmental and governance sustainability. Moreover, ISM structured the relationships between the themes while leveling them in a structural model based on the experts’ interprets. According to the results, the theme of human rights is at the lowest level and considered as the basis for bank sustainability. In addition, human rights, human resources, products and services, and customer relationship themes were placed in the independent area of the MICMAC chart that shows the key role and influence of these factors on other factors in the sustainability of bank business. Manuscript profile

Open Access Article

55 - Optimizing Investment in Life Insurance Based on Goal Programming
Seyed Farhang Hoseini reza raei Ghadir Mahdavi

Investment management in life insurance is very important because of its specific features. Unlike other insurance policies, life insurance is long-term and focused mainly on return on investment. Also, due to the 85% participation of insurers in the surplus of intere More

Investment management in life insurance is very important because of its specific features. Unlike other insurance policies, life insurance is long-term and focused mainly on return on investment. Also, due to the 85% participation of insurers in the surplus of interest, the surplus in a period has little income for the insurance company,but the insurance company has a guaranteed return on the deficit. In addition, high return is one of the main factors of insurance companies competition in marketing. Also, insurance companies need to make sure they have enough liquidity to fulfill their obligations. Despite the fundamental differences between life insurance and property and liability insurance, No 60 Central Insurance Regulations do not differentiate between the investment of the above insurance reserves. In this study, we designed a portfolio optimization model for life insurance investments. Accordingly, the Markov Switching Vector Auto Regressive based on ideal optimization with contrasting goals set with the actual performance of the company. Optimization has been made in the portfolio of life insurance based on Moalem Insurance Company from 2012 to 2016. Investment weights have been implemented by simulating the Markov Switching VAR model with optimization objectives including maximizing insurance returns, minimizing shortfall, maximizing policyholder returns and minimizing liquidity shortages. Based on the results, the ideal planning optimization model produces more returns than the actual returns of the insurance and performs better in other objectives. As a result, this approach can be used to optimize life insurance investment portfolios in insurance companies. Manuscript profile

Open Access Article

56 - A new model to assessment factors of acceptance the information technology in healthcare section (Case study: Establishment the hospital resource planning (HRP) in governmental hospitals of the Semnan)
Ebrahim Khaleghian Mohammad Mirbagheri Jam

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the More

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the Information Technology (IT) in health section is studied. For this, establishment the Hospital Resource Planning (HRP) in governmental hospitals of the Semnan is considered as case study and to investigate the relationship between effective factors, a survey research has been used. The research population consists of 600 qualified personnel of govermental hospitals in semnam state. Sample size was obtained 147 based on kochran method. Therefore, 200 number of questionnaires include 7 dimensons based on Vakentash model were distributed via simple random sampling. 150 perfect questionnaire were gathered and data were analysed using SPSS and smart PLS 3. Results in 95% confidence interval show that lubrication of hospital proccesses is affect on both of perceived usefulness and using tendency of Hospital Resource Planning (HRP) systems. In addition, organizational facilitators can cause in increasing perceived easly using of this system. Finally, the security of hospital resource planning systems will increase the willingness of employees to use it. The results of this study provide a native model of technology acceptance in the field of health care. According to these results, issues that authorities in hospitals and upstream organizations, including the Ministry of Health, should be ensure about them have been detected. Manuscript profile

Open Access Article

57 - Analysis of the relation of investment criteria in the development of technology based on plan, project and portfolio Using ISM and DEMATEL
mohamadali afsharkazemi hamed soufi

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study i More

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study is to achieve quantitative and qualitative analysis of key indicators together in the correct decision-making path for investment in technology development. In this research, the criteria for success with the new approach in terms of plan, project and portfolio differences are identified, categorized and their significance is measured by a questionnaire. In the following, the relationships between the criteria with two qualitative and quantitative approaches were determined and analyzed using interpretive structural modeling and DEMATEL technique using the opinions of industrial and academic experts in two separate groups. By comparing the results of the two groups, the difference Opinions in the judgments of academic and industrial experts are characterized by two quantitative and qualitative approaches. Achieving an analytical qualitative model of how the indicators interact, as well as determining the magnitude of the impact intensity and impact and the importance of each of them based on the level of interactions, the academic and industrial viewpoints, and the determination of the suitability of the judgments of the two groups, one of the research achievements. Correct analysis based on qualitative and quantitative results of research can be a basis for decision makers to develop different scenarios in the direction of making investments Successful in the field of technology development. Manuscript profile

Open Access Article

58 - Identification and analysis of the service capabilities in Iran’s small enterprises (SEs) using integrated interpretive structural modeling and fuzzy MICMAC approach
davod khosroanjom Ali Rajabzadeh Ghatary عباس مقبل

20.1001.1.22286047.1400.20.67.4.6

From a resource-based view, service delivery relies heavily on the resources and capabilities of the organization to create sustainable competitive advantage over the long term. In reviewing the literature, no research has been conducted on the relationship between dime More

From a resource-based view, service delivery relies heavily on the resources and capabilities of the organization to create sustainable competitive advantage over the long term. In reviewing the literature, no research has been conducted on the relationship between dimensions and criteria of the service capability apart from firm performance and the relationship network and their effectiveness have not been analyzed and the focus of the research has been on the relationship between dimensions and firm performance. The purpose of this study is identify the service capability criteria and use interpretive structural modeling to structure the relationships between these criteria as well as the use of the fuzzy MICMAC analysis to cluster the criteria. Therefore, based on a resource-based view, the service dimensions and capabilities including management, organizational, marketing and service quality were comprehensively identified and extracted through subject literature and interviews with 11 experts. The results showed that according to ISM model "Corporate quality", "interactive quality", "planning, control and integration of activities" and "differentiation of activities and level of centralization" are important criteria that are the basis of the structure of capability services are considered and also with respect to the fuzzy MICMAC analysis the criteria of "analysis and formulation of the strategy", "planning, control and integration of activities" and "physical quality" were classified as the "most important" criteria of service capabilities that have high power to influence they have other criteria, so Iran's small enterprises need to take major steps to strengthen this criteria Manuscript profile

Open Access Article

59 - Multiple objective optimization for assigning students of public high schools to private high schools in uncertainty condition (case study: mallard region
Ahmad Makui Seyedeh Sara Ghasemi

Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is More

Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is necessary to determine the appropriate criteria for appropriate selection of students, taking into account the standards and educational needs of students. In this research, from the perspective of the academic level, the student-to-school distance and the ideal planning approach, a decision-making model with distinct goals for selecting and assigning students to nonprofit and governmental schools is presented. According to the proposed method, firstly, the assessment of the students is carried out in relation to the schools in the target area, with two approaches of distance between the student and the target school and the academic level correspondence. The results of these assessment, based on the new and applied BWM, determining the weight of the academic level and the distance to the school by each student toward the school. In the next step, based on the level of science weights and the distance between each student and school, ideal planning modelling is revised for each student. In this case, the specified weights are the main inputs and the required ideal constraints are also considered. Finally, by solving the proposed model, the optimal assignment of students to each of the schools is done. After the students have been assigned to the target schools, we may encounter lack of capacity in some schools. In this case, by providing a flowchart, the way of students’ relocation to the standard capacity for all schools is explained. Also, due to the implementation of the proposed research methodology for allocating students to the schools belonging to the "Mallard" region, and conducting relevant evaluations and calculations, the sensitivity analysis has also been done. The final results of the sensitivity analysis of the proposed model indicate that the lack of consideration of the academic level approach causes changes in selection and allocation of students to schools. Therefore, the academic level should be taken into account in assessments related to the allocation of students to schools. Manuscript profile

Open Access Article

60 - The general model for lifecycle of R&D projects in research organizations with systems engineering approach
Mohammad forozandeh abbas tahmasebi taha hossein mortagi

Developing a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. More

Developing a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. The purpose of this paper is to present a general life cycle model for research and development in research organizations that is approved by various executives, supervisors and auditors. The model presented in this study provides a basis for evaluating the activities of executors and facilitates the evaluation and audit of research and development activities. The model has 4 dimensions, 17 components, 3 key decision points and 156 indicators. Model dimensions include need assessment processes, sample design and construction, manufacturing engineering and production management, and operation and support. The validity of the researcher-made questionnaire was evaluated by 9 experts and 3 questions were omitted. Cronbach's alpha coefficient of 0.982 was also used to evaluate the reliability of the questionnaire. These results support all the research hypotheses and the rank of the components in each dimension is also determined. According to the results, the need assessment dimension is more important in the life cycle of research and development of research organizations. Using this research model enables research organizations to effectively implement the processes needed for research and development and assists managers and stakeholders in decision making and decision making. Manuscript profile

Open Access Article

61 - Internal structural and operational factors influencing on designing network governance model in health care systems: a systematic literature review
Reza Aalikhani Alireza Aliahmadi Mohammadreza Rasouli

Introduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundam More

Introduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundamental concept that affect collaboration network success. There are various factors that affect designing successful model of network governance that considering this factors is critical for designing successful model of network governance. The aim of doing this research is identifying internal structural and operational factors that affects designing proper model of network governance in health care delivery systems. Methodology: to identify and extract desired factors used of the mentioned evidence in the literature related to research question. For this porpous we need a research methodology that comprehensively and systematically consider the literature. For achieving this aim a systematic literature review will consider as a comprehensive and systematic method for identifying valid evidence and related to the research question. Also, Grounded Theory method was used to synthesis the extracted evidence. Results: by searching in the WEB OF SCIENCE as a comprehensive and credible database for identifying related studies, the 2350 scientific publication resulted. By screening these results basis of title fitness with studies inclusion and exclusion criteria lead to select 150 articles. Finally, through screening described the 150 articles basis of their abstract and conclusion fitness lead to the 53 final articles that during the reviewing them the 78 pieces of evidences extracted from the 37 sources and did not identify any evidence from other studies. For creating extensive view and easy access to extracted evidences in the synthesizing step using granded theory, 2 categories and 16 classes emerged. Conclusion: designing governance model in the network will be successful if only internal structural and operational factors influencing on designing it have been considered. Structural and operational factors in the network include network characteristics and network administration characteristics, are influencing factors that considering these factors on designing proper model of governance lead to fitness of the goernance model with network characteristics that finally lead to collaboration network success. Manuscript profile

Open Access Article

62 - Optimization in Layout Design Problems by Designing a Complex Integer Linear Model
Ahmad jafarnezhad chaghoshi iman Abbasi Mohamad Reza Mehregan

The purpose of the layout design is to find the most efficient arrangement of equipment, manpower in departments or units in order to maximize productivity in product production. Existing heuristic models do not consider the organizations need to locate units within c More

The purpose of the layout design is to find the most efficient arrangement of equipment, manpower in departments or units in order to maximize productivity in product production. Existing heuristic models do not consider the organizations need to locate units within certain departments, but in practice many organizations need to design a layout that limits the location of units in their respective departments. Particularly for organizations with an operational organizational structure, and often each of the units in each executive department should be located in their own office. The purpose of this article is that in an organization composed of several main departments and each department comprising several units, optimal placement is made in such a way that the limits of locating the units within the departments that are similar to the work process are met. Many layout design problems are not suited to solve mathematical problems because some of the facilities need to be put together. In this paper, constraints are added to design the facility layout in specific departments and a mathematical model is proposed for optimization. The benefits of introducing departmental constraints are: Compared to existing models, it provides more pragmatic logic for layout and facility design, and can help improve computational efficiency by reducing overlap constraints across facilities. Manuscript profile

Open Access Article

63 - Identifying and prioritizing key abilities affecting on successful technology transfer process in petrochemical downstream industries
abbas khamseh Yadollah sadeghi Mehrdad Hosseini Shkaib taqi torabi

Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream indust More

Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream industries. Technology transfer is one of the most important shortcut methods for acquiring and developing technologies in these industries, but one of the most important challenges is the managers' little familiarity with the technology transfer process and the abilities it requires. The aim of this study is to identify and prioritize the effective abilities in the success of the technology transfer process in the downstream, petrochemical industries, and for this purpose a combined method of Structural Equation Modeling (SEM) and Analytic Network Process (ANP) has been used. In this regard, the content validity was confirmed by CVR and CVI forms and the final questionnaire was distributed and collected by the Porsline system among the statistical population and in order to investigate the accuracy of the theoretical model of the research, factor analysis with Structural Equation Modeling (SEM) and AMOS software was used. The results of this stage of the study indicate that 82 indicators in 8 ability factors affect the success of the technology transfer process in petrochemical downstream industries and the effectiveness of all 8 factors is ability at the semantic level. On the other hand, prioritizing the abilities that affect the success of the technology transfer process was done through the Analytic Network Process and Super Decisions software. The results show that technology dissemination abilities are the first priority, and technology adaptation abilities as well as development and improvement abilities are the second and third priorities. Manuscript profile

Open Access Article

64 - Designing a Model of Science, Technology and Innovation Policy in the Regional Innovation System (Case Study: Yazd Province Special Science and Technology Zone)
علی صفاری دربرزی habib zare ahmadabadi seyed reza salami Davood Andalib Ardakani

Due to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technolo More

Due to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technology and innovation policy indices. The purpose of this research is to identify and establish the link between indices in the form of regional innovation system. For this purpose, in the first step, using the review of the literature of research as well as the use of experts' opinions, the most important dimensions of the model of policymaking of science, technology and innovation were identified. Then, in the next step, interpretive structural modeling technique was used to communicate and sequence between the main dimensions and presenting the relational model. According to the results, 56 indicators in eight main dimensions were ranked in five levels. With the validation of the model, using structural equation modeling, it was determined that the two dimensions of the institutions and resources of science and technology are the basic foundations of science, technology and innovation policy in the special field of science and technology in Yazd province that the policymaking process is practically from these two dimensions of the beginning gets. Manuscript profile

Open Access Article

65 - STRUCTURAL EQUATION MODELING OF ENHANCE FACTORS OF PRACTICAL RELEVANCE OF ORGANIZATIONAL RESEARCH IN THE IRAN’s PUBLIC SECTOR
hamid arvand mohamadJavad Hozoori

Context: The purpose of the present study is to design native model for enhancing the practical relevance of organizational research in the Iran’s public sector. Methods: Considering that the present study seeks to provide conceptualization and theoretical completion More

Context: The purpose of the present study is to design native model for enhancing the practical relevance of organizational research in the Iran’s public sector. Methods: Considering that the present study seeks to provide conceptualization and theoretical completion of the phenomenon under study, the present is fundamental in terms of purpose and the research strategy is exploratory mixed method (qualitative - quantitative). a semi-structured interview was used in qualitative stage and a questionnaire was used in quantitative stage to data collection. The analysis method in the qualitative stage of research was data coding and in the quantitative stage is Structural equation modeling using the PLS software. Result: The results of qualitative stage indicate that "giving significance to content " has been identified as a central and the categories include the research ecosystems , researcher expertise , research management skill, research place in decision-making, Research Health , Optimal Persuasion of practitioners and pragmatism in the research design has been identified related with central phenomenon. statistical analysis in the quantitative stage confirms the research model and hypothesized relationships between variables. Conclusion: at the height of the attention and sensitivities of the scientific and management community to the necessity of scientific leap and acceleration, Using the model can enhance the practical relevance of organizational research. Manuscript profile

Open Access Article

66 - Study of Environmental Indicators of Performance Excellence Model (EFQM) in Steel Industry with Using Meta- Synthesis qualitative approach
omid golshan tafti Seyed Haidar Mirfakhradini

Given the increasing regulation and requirements of governments and the general public's awareness of environmental protection in the present age, organizations seeking to preserve their survival cannot ignore environmental issues. Given the environmental pollution that More

Given the increasing regulation and requirements of governments and the general public's awareness of environmental protection in the present age, organizations seeking to preserve their survival cannot ignore environmental issues. Given the environmental pollution that is present in the steel industry, ways of assessing and addressing environmental problems and reducing pollution must be reviewed. The purpose of this study was to identify the environmental indicators of performance excellence model in the steel industry using a Meta- Synthesis qualitative approach. Using a Meta- Synthesis sample of 40 articles, the research sample was identified and content analysis, categories, concepts and codes extracted. The Shannon entropy method was determined. The results of data analysis showed that EFQM environmental performance excellence model environmental indicators related to green leadership (3 components), green strategy (5 components), green staff (3 components), partnerships and green resources (5 components), processes, products and green services (8 components), customer green results (2 components), employee green results (4 components), community green results (3 components) and business green results (3 components) are the most important environmental factors in the steel industry are considered. Indicators such as adhering to environmental policies, green process planning, and use of up-to-date technologies, staff training, and recycling are the most important factors in implementation. Manuscript profile

Open Access Article

67 - Developing a business model framework for commercial banks with an open banking approach
seyyed hossein ouraee Mohammadrahim Esfidani Masoud Keimasi

Open banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one More

Open banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one of the macro banking strategies. But this requires a change in the traditional business model of banks. The purpose of this study is to provide a business model framework for commercial banks with an open banking approach. In this study, using banks' approach to participate in the financial ecosystem and the type of cooperation with third parties, four types of the strategic approaches and the dimensions of banks' business model in each situation are described. Accordingly, each bank can have one of the roles, including the integrator, producer, distributor, and the platform in open banking. In this research, a multi-case study research method has been used in which, based on the opinion of experts, three banks were studied, selected, and the dimensions of their business model were examined. Sepah Bank as a bank with an integrating role, Pasargad Bank as a bank with a producer role and Ayandeh Bank as a bank with a platform role were studied. According to experts in this field, no bank in Iran has the function of the distributor. The characteristics and the dimensions of each bank's business model vary according to their chosen approach to open banking and interaction with third parties Manuscript profile

Open Access Article

68 - providing green business model in dairy industry
samaneh asadollahnia mortaza honarmand azimi alireza bafandeh zendeh Kamaleddin Rahmani

Business models that have received special attention in recent years reflect the logic of value creation by businesses. On the other hand, with the growth of industries, nature undergoes serious changes and damages, forests and pastures are destroyed. The water is pollu More

Business models that have received special attention in recent years reflect the logic of value creation by businesses. On the other hand, with the growth of industries, nature undergoes serious changes and damages, forests and pastures are destroyed. The water is polluted. Industrial waste surrounds nature and causes serious damage to human health. Finally, the wheels of industry, which were moved for the comfort and convenience of human beings, this time acted against his health, in which the dairy industry is no exception to this rule. The dairy industry is basically a health-oriented industry for society, but on the other hand, a little neglect of the pollution caused by it can severely affect human health and the environment. This research seeks to find a suitable business model for the dairy industry that while maintaining the nature of the business model, is also environmentally friendly. This research has been done with a qualitative approach and by applying the data research method of the grounded theory. In-depth interviews were conducted with20 experts to collect research data. theoretical Sampling was done. Then the coding was done on the interview and the concepts and categories were formed from them and finally a paradigm model was obtained.This model includes the main category green helper resources, causal conditions or green financial issues, intervening factors (green distribution channels), background conditions including green customers, outcome (green value proposition) and strategies (green helper strategies and actions). Manuscript profile

Open Access Article

69 - Proposing a model of knowledge-based companies development, with emphasis on the role of the media
Nader Godini Mehrdad Matani Ali Falah Assadollah Mehrara

The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of th More

The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of the conceptual model to improve the development path of these companies. A systematic conceptual model for the development of companies, with considering the strategic role of the media, is the purpose of this paper. Firstly, the definitions, indicators, dimensions of knowledge-based companies, and the previous efforts related to them are discussed. The type of research is qualitative and is analyzed based on Grounded Theory methodology. The conceptual model is based on field observation and systematic interviews with 21 managers related to the development of knowledge-based companies, science and technology parks, and growth centers in Iran. The results show that the development of knowledge-based companies is due to the strategic role of media, which is included education, culture, information, and guidance. According to the development strategy of a knowledge-based company, the consequence of the process is enhanced by television and internet. On the other hand, the process is affected by base conditions such as culture, supervision, economics, media activities, as well as environmental conditions such as the academic capacity, websites, intellectual property, laws, sponsorship, Internet, industry, and politics. Trans nationalization of products, reduction of dependence, improvement of product quality, policy, decision making, strategy development, promotion of activities, employment growth, are the consequences of media's role in the development of knowledge-based companies. Manuscript profile

Open Access Article

70 - Modeling of Private Utility Function for disciplines based on Students’ Attitudes
hasan karimi Adel Azar mojtaba amiry Mahmoud Dehghan Nayeri Ezatollah Abbasian

20.1001.1.22286047.1400.20.68.4.8

Objective: In Iran policymaking in higher education has been done by using a bureaucratic approach regardless of market and real demand for the disciplines, in recent years. Ignorance of the students’ priorities and their attitudes in choosing field of study has led to More

Objective: In Iran policymaking in higher education has been done by using a bureaucratic approach regardless of market and real demand for the disciplines, in recent years. Ignorance of the students’ priorities and their attitudes in choosing field of study has led to the unbalanced development of the higher education system and inability to respond to the needs of society. The aim of this study is to identify, evaluate and model effective factors in the utility of disciplines based on students’ attitudes. Methods: In this exploratory study, the private utility factors of disciplines from the students' points of view, in Tehran universities, were identified, categorized and analyzed simultaneously using Partial Least Squares Structural Equation Modeling technique (PLS-SEM) and Smart PLS 3.2.9 software. Results: The initial model of private utility of disciplines in this study had 5 constructs and 29 indicators, while the final model includes 3 constructs and 13 indicators. Finally, in addition to multi-group analysis for some nominal variables, the model and Private Utility Function for disciplines were presented. Private Utility Function can be used to measure and compare disciplines utility scores. Conclusion: This study contributes to the need for demand analysis of disciplines in policymaking in higher education. The final model showed that the private utility of disciplines depends on 3 constructs: field-characteristics, university-characteristics and job-characteristics. The students declared that only 13 of 29 indicators, were asked for, are important in choosing a field of study and the cost is not an effective variable. Based on the results, it is suggested that higher education policymakers focus on the constructs and indicators in order to lead students to prioritized area in development programs of country and manage the demand for other disciplines. Since, the cost was not an important variable in final model, financing policies for disciplines could be revised to optimize the government budget allocation. Manuscript profile

Open Access Article

71 - A performance-based State Universities of Iran: a qualitative study of requirements and ‎barriers of performance-based funding According to principal-agent theory
zargham faramarzi nia حمید فرهادی راد Yadollah ‎ Mehralizadeh‎ Rahamatolah Gholipor sute

20.1001.1.22286047.1400.20.67.14.6

In Iran, Higher education policymakers, want universities to be accountable for their funding ‎and ‎spend it on activities and actions that bring the most social achievement. Therefore, in recent ‎years, ‎public higher education in Iran has shifted from budgeting based More

In Iran, Higher education policymakers, want universities to be accountable for their funding ‎and ‎spend it on activities and actions that bring the most social achievement. Therefore, in recent ‎years, ‎public higher education in Iran has shifted from budgeting based on input indicators ‎to ‎performance-based funding‏.‏‎ This model, which has become widespread in the world in the ‎last ‎decade, has requirements and presuppositions and may face obstacles in its implementation‏;‏‎ ‎So ‎the main issue of this study is to identify and explain performance-based requirements ‎and ‎obstacles at the Iranian state University to principal-agent theory‏.‏‎ A qualitative approach ‎based ‎on grounded theory was used‏.‏‎ Participants were selected based on the network method ‎‎(snowball) ‎from two networks of senior policymakers and operators‏.‏‎ Among the internal policymakers, semi-‎structured individuals have been conducted with10 managers of universities, the ‎Ministry of ‎Science, Research and Technology (ATF). Also among the effective external policymakers, Depth ‎interviews were conducted with 9 cases from the Ministry of Economic Affairs ‎and Finance and ‎the Management and Planning Organization, financial managers and faculty ‎members specializing ‎in budgeting. the constant presence of the researcher in the field of activity ‎continued until the ‎theoretical saturation‏.‏‎ Data from interviews were analyzed with qualitative content ‎analysis and ‎coding method of Strauss and Corbin (2006) and validity of researchers findings ‎compared by the ‎expert‏.‏‎ The results showed that to implement the performance-based ‎approach, the government and ‎the university must provide requirements at three levels: macro levels ‎‎(government), micro level ‎‎(university), and inter-organizational level(government-university interaction) ‎and remove ‎obstacles‏.‏‎ The most important requirements at the government level were the ‎expansion of the ‎authority and freedom of universities and the involvement of senior managers ‎and elites of public ‎universities in the design and implementation phase of this model. The most ‎important obstacle for ‎the government was the intervention of political parties and interest ‎groups‏.‏‎ At the university level, ‎the most important requirements included the formulation of ‎strategic planning and prioritizing and ‎welcoming the university to reform its organizational, ‎educational, research, and service processes‏.‏‎ ‎The most important obstacle in the university was the ‎resistance of the directors and members of ‎the faculty and the unpreparedness of the university ‎to implement the plan‏.‏‎ At the inter-‎organizational level, the government and the university must, ‎through effective participation and ‎interaction, provide requirements such as the agreement between ‎the government and the university ‎on performance indicators and monitoring and evaluation of ‎the performance indicators‏.‏‎ Also at ‎this level, the most important obstacle was the unbalanced ‎and distrustful relationship between the ‎university and the government‏.‏ Manuscript profile

Open Access Article

72 - Designing The Performance Evaluation Model Of The State Production Organizations Focusing On The Fulfillment Of The Resistive Economy With The Ism Approach (Studied Case: Kallar Sanat .Co)
Alireza Aliahmadi alireza moeini Soroosh Fayaz Reza Zabihi

Regarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic ca More

Regarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic capability of organizations. Therefore, the attention and focus of this research is on designing a model for assessing the extent to which general policies of resistive economy are realized at the level of government production organizations. In addition to evaluating the performance of a production organization in order to meet the requirements of a resilient economy and identify the status quo, the model can be used to strategically select programs and improvement projects to meet the requirements, based on performance gaps and the pattern of relationships between function and conductor criteria in order to achieve requirements of resistance economics. In this research, the data were collected through reviewing and studying library resources, documents, and using the focus group technique as a complementary method, the method of analysis of the subject was used and the base codes, sub-criteria (basic themes), and the criteria for the model (organizing content) were specified. In the following, using the Structural-Interpretative Modeling (ISM) approach, the main criteria identified were addressed to 25 members of the statistical population in the form of a questionnaire and based on which relations between the criteria and severity of influence or dependence of each criterion were determined. This research attempts to address all aspects of the resistive economy as a contemporary version of the Islamic economic system. This model consists of seven main criteria in four levels. Manuscript profile

Open Access Article

73 - Identifying key indicators affecting the quality of decision-making in business intelligence systems by delphi method and dematel technique
Payam Yaghli Tahmores Sohrabi سید علیرضا درخشان

20.1001.1.22286047.1400.20.67.15.7

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existenc More

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existence of causal relationship between the decision stages and the key indicators. To identify the key indicators of business intelligence in each stage of Simon's decision making model, this paper uses Delphi method.Open-ended questions and in-depth interviews were conducted by snowball method with18 experts in the field of development and implementation of business intelligence systems in financial organizations and the final indicators were extracted. The main indicators were identified after analyzing the cause-and-effect relationships between the existing relationships and each stage of the Simon model. This paper uses dematel technique to determine effective and influential relationships and by prioritizing indicators in terms of impact and effectiveness, the results discussed. Finally, executive proposals provided to individuals responsible for development and implementation of business intelligence systems in financial organizations. The findings support that owning a business analysis department in the organization has the most interaction with extracted key indicators. Based on Simon's decision-making model, creating, implementing, and monitoring key performance indicators (KPIs) play a key role in enhancing decision quality in business intelligence systems, For financial institutions, the quality of decisions plays a crucial role in their success in a competitive market. Therefore, the results obtained through this research can be used by those responsible for the development and implementation of business intelligence systems Manuscript profile

Open Access Article

74 - Provide a model of innovative behaviors as cultural artifacts
Dr. Morteza Moradi Rabeah Zandipak

Innovation is the key to economic development; Therefore, consideration of processes and policies that support innovation should be considered. The purpose of this study is to investigate innovative policies, attitudes and behaviors, considering the changes in the marke More

Innovation is the key to economic development; Therefore, consideration of processes and policies that support innovation should be considered. The purpose of this study is to investigate innovative policies, attitudes and behaviors, considering the changes in the market and technology in knowledge-based companies, technology and growth centers. The research is applied in terms of purpose, descriptive-survey in terms of nature and method. To test the hypotheses, a 78-item questionnaire according to the 5-point Likert scale was used. The statistical population of the study is 600 people employed in more than 180 knowledge-based companies, technology and service growth centers located in the Science and Technology Park of Hamadan province. The sample size is 234 people who have been selected based on Krejcie and Morgan table and one questionnaire has been analyzed from each company. Using Spss software, Cronbach's alpha coefficient was calculated and confirmatory factor analysis was used to evaluate the validity of the structure using Lisrel software. In order to analyze the findings, the path analysis model was used and for the analysis of the mediating variable, the Sobel test was used and for the analysis of the moderator variable, the modified multiple regression test method was used. The results showed that the values supporting innovation, innovative behaviors and innovation norms can have a direct and indirect positive and significant effect on the agility and performance of the company. The results of the mustard test and the adjusted multiple regression test (moderator) indicated that the company's agility plays the role of the mediator variable and technology and market turbulence the role of the moderator variable in the relationship between other variables. Manuscript profile

Open Access Article

75 - Application of Viable System Model in Diagnosis of Construction Supply Chain management in petrochemical industry
Fatemeh Saghafi

Current researches on supply chain management (SCM) in manufacturing industries are not directly applicable to construction industry. The application of SCM in the construction industry is associated with serious difficulties such as transient nature and uniqueness of c More

Current researches on supply chain management (SCM) in manufacturing industries are not directly applicable to construction industry. The application of SCM in the construction industry is associated with serious difficulties such as transient nature and uniqueness of construction projects, coordination problems, unrepeatable interactions and contextual differences in the manufacturing and construction industry. One of the models with the capability of complexity management is viable system model (VSM) which is rooted in organizational cybernetics. The model states that in order to achieve viability, each organization must perform certain activities and certain relationships must be established between these activities. VSM, employed to diagnose a supply chain of an Iranian Petrochemical Construction project based on the proposed methodology that includes three steps, case study selection, system identification and system diagnosis. This led to a model development as well as identification of the weaknesses of the construction supply chain (CSC). The validity of the research methodology and findings has been confirmed through multiple qualitative criteria. The research innovation is application of VSM to diagnose a CSC in combination with case study method in order to design a model and accordingly identification of the weaknesses and bottlenecks over the whole model via a systemic approach. Manuscript profile

Open Access Article

76 - Testing the Conceptual Model of Factors Affecting the Development of Service Innovation in the Banking Industry (Case Study: Bank Mellat, East Azerbaijan Province)
Behrouz Amini Naser Fegh-hi farahmand Soliman Iranzadeh

20.1001.1.22286047.1401.71.71.1.8

Innovation plays an important role in the banking industry, which is very competitive. In addition to their social responsibility obligations, banks are responsible for maximizing profitability and increasing shareholder wealth, and the only way for banks to achieve thi More

Innovation plays an important role in the banking industry, which is very competitive. In addition to their social responsibility obligations, banks are responsible for maximizing profitability and increasing shareholder wealth, and the only way for banks to achieve this desired result is through innovation. Therefore, the purpose of this study was to test the conceptual model of factors affecting the development of service innovation in the banking industry. This research has been based on an applied-developmental goal. In this research, in the first stage, using structural-interpretive modeling, the conceptual model of factors affecting the development of service innovation in the banking industry has been developed and in the next stage, using the path-structural modeling, the developed model has been tested. To collect the data, two researcher-made questionnaires were used, which were distributed among the members of the statistical sample after determining their validity and reliability. The statistical population in the model development section, experts familiar with the subject and in the model testing section, all managers, heads of branches and their deputies in Bank Mellat have been. Accordingly, 13 experts and 108 managers, heads of departments and deputies participated in two parts of the study as a statistical sample. Findings while showing different relationships between the dimensions of service innovation development in the banking industry, show that the process of new service development is the most influential factor and the organization and management are the most influential factor in the development of bank service innovation. Manuscript profile

Open Access Article

77 - Development of a Detailed Assessment Model for Business Process Maturity: A Case Study of East Azerbaijan Gas Co.
aida farshidfar Mir Saman Pishvaee

20.1001.1.22286047.1401.71.71.4.1

Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the im More

Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the implementation of organizational programs. For this purpose, it is a responsive way for organizations that, in addition to creating awareness of the effective factors, provide a roadmap to improve the realization of the organization's plans and visions. In the present article, to facilitate the management of processes in the East Azerbaijan Province Gas Co., a Hybrid Process Maturity Model has been developed. This model has been presented and implemented with a combined approach of selected maturity models, considering the limitations of maturity models, which makes the models not comprehensive enough. The capability of the proposed model framework, unlike other models, is that the above model can be evaluated in detail. In this regard, first, the key processes of the company have been identified. Then by collecting the required information on how to implement the processes, the maturity levels of the key processes of the organization have been evaluated according to the proposed model and current level, the desired level of maturity is set. Implementing solutions also have been proposed to improve the processes. According to the collected information, 16 of the 26 Key Processes of the East Azerbaijan Gas Co. are at level zero or incomplete process implementation, eight processes are at level one or planned and two processes are at level two or controlled. Manuscript profile

Open Access Article

78 - Analysis of antecedents and outcomes of Internet of things in supply chain with interpretive structural modeling based on content analysis approach
Aminmasoud Bakhshi Movahhed محمدتقی رضوان هادی مختاری

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain More

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain performance. Recognition of determining factors in order to use internet of things and awareness of effective result are essential. The purpose of this research is analysis of antecedents and outcomes of Internet of things in supply chain. This paper is based on mixed research including qualitative and quantitative parts. The statistical population of this paper in qualitative part is internal and external papers and that of quantitative part is university professors and industrial experts. This research based on judgmental sampling method as well as contains 22 articles in qualitative part and 10 persons in quantitative part. Library method is used to collect data in the qualitative part while researcher-made questionnaire is used to collect data in the quantitative part. Content analysis is allocated to qualitative part and interpretive structural modeling is assigned to quantitative part. Finally, the results of content analysis are presented in eight antecedents including cultural capital, financial capital, human capital, mental capital, communication capital, information technology infrastructure, legal facilities and environmental capabilities. Additionally, the seven main outcomes including economic performance, social performance, environmental performance, commercial performance, production and operational performance, office system performance and performance development. The most determining variables in antecedent section is information technology infrastructure and in outcome section is economic performance. Manuscript profile

Open Access Article

79 - Presenting a practical Model to Strengthen the Tax Paying Culture in Iranian Enterprises : ISM approach
Davood Kiakojouri Karim Jahandar Lashaki mehran maranjory mohamad mehdi porpasha

The purpose of this study is to present a practical model to strengthen the culture of tax paymentin Iranian enterprises. The statistical population of the study consists of university professors and tax experts who have been selected by purposive sampling. Finally, 15 More

The purpose of this study is to present a practical model to strengthen the culture of tax paymentin Iranian enterprises. The statistical population of the study consists of university professors and tax experts who have been selected by purposive sampling. Finally, 15 university professors and experts answered the questions in the form of structured interviews. Experts in this study were people who have at least 10 years of experience in studying, teaching or working in the field of taxation. Also, to determine the reliability of the measuring instrument, the value of ICC coefficient in terms of compatibility and absolute agreement was approved. Interpretive structural modeling approach using Matlab software was used to analyze the data in the qualitative part. The results of the interpretive modeling section showed that the final model obtained consists of 6 levels. The factor of following the tax laws in relation to the subject of research and presenting a model for strengthening the culture of paying taxes is more effective and in contrast to the factors of religion and social media have the most impact and the least impact. Also, the results of Mick Mac analysis showed the first factor(electronic infrastructure), The second factor (effective tax rate),The fourth factor (management ability and attitude), the Seventh factor (justice and trust in the tax system), And the twelfth factor (transparency of tax policies) have been research's Strategic variables. Manuscript profile

Open Access Article

80 - Developing a tool to make the organization smarter in measuring the maturity level of project management and offering improvement approaches
Fatemeh Noori Amin Habib Raad

20.1001.1.22286047.1401.21.70.8.3

The project's role in the prosperity of the organization and in achieving its major goals is undeniable. Due to the fact that it is necessary to provide a method to assess the level of organizational maturity in project management and provide solutions to improve it. In More

The project's role in the prosperity of the organization and in achieving its major goals is undeniable. Due to the fact that it is necessary to provide a method to assess the level of organizational maturity in project management and provide solutions to improve it. In this research, first the maturity level of project management in the Gas Turbine Institute is evaluated and then the improvement strategies are identified and presented as a model. Based on the development and maturity model upgrade of the Crawford project management solutions were evaluated by a researcher-made questionnaire in 5 levels (the lowest one being PMBOK, and the highest one being continuous improvement). According to the research findings, the result of the project management maturity was obtained in the third level (the stage of standard institutionalizations and project management process). After identifying project management level development approaches through interviews and analyzing the questionnaire data, for the importance of making optimal use of organizational resources, approaches were prioritized using the utility function based on time, required resources, and their significance. According to experts, the main priorities are: holding daily meetings of project teams - clarifying stakeholder expectations and documenting them - holding regular meetings of project stakeholders with project models - determining indicators and control areas - minute budgeting. Manuscript profile

Open Access Article

81 - A step towards designing a strategic model of social governance in the Islamic Republic of Iran
Alireza Aliahmadi

20.1001.1.22286047.1400.20.68.8.2

The main purpose of this study is to design a strategic model of social governance system based on the discourse of Velayat-e Faqih, the Constitution and the successful experiences of the Islamic Republic of Iran and successful human experiences. For this purpose, six More

The main purpose of this study is to design a strategic model of social governance system based on the discourse of Velayat-e Faqih, the Constitution and the successful experiences of the Islamic Republic of Iran and successful human experiences. For this purpose, six sub-objectives for the research were agreed and to answer these objectives, one main question and ten sub-questions were prepared. In this article, a summary of the research achievements in answering each of the research questions is reported. Manuscript profile

Open Access Article

82 - Compilation and explanation of business model design framework with resistance economy approach
hesamedin Rahmani Alireza Aliahmadi mirzahasan hosseini MohamadMehdi Parhizgar

Resistance economy as an economic strategy to face the dependent economy and in response to the arrogant global sanctions against Iran, has been emphasized by the Supreme Leader. Resistance economy seeks to reduce vulnerability to external threats, prevent crises, and r More

Resistance economy as an economic strategy to face the dependent economy and in response to the arrogant global sanctions against Iran, has been emphasized by the Supreme Leader. Resistance economy seeks to reduce vulnerability to external threats, prevent crises, and review current inefficient economic structures and systems. In the resistance economy, the effort is to reduce dependencies and make maximum use of the advantages of domestic production. Therefore, it is necessary to redesign the business models of Iranian enterprises based on this approach. In this regard, this research has compiled and explained the conceptual framework, dimensions and components of the business model based on the resistance economy approach. The approach of this qualitative research and the research method is meta-synthesis, which follows the seven-stage model of Sandelowski. In the first step, the Supreme Leader's statements regarding the resistance economy, as well as articles and research collections on the concepts of resilience and business models were carefully collected and studied. Then, the conceptual framework of business was identified with the resistance economy approach. In the following, the influencing factors on the design of the business model with the resistance economy approach were identified. For this purpose, 32 studies that were directly related to the research subject were selected and analyzed through MAXQDA software, and 169 codes were identified. In the next step, after categorizing the similar codes, finally 34 code titles were selected in the form of 9 topics and presented in the framework of the conceptual model of the research. Manuscript profile

Open Access Article

83 - Presenting the structural model of the green human resource management implementation process using the fuzzy interpretive structural modeling method
mohammadhossein kabgani,

Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing prev More

Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing previous researches in the field of green human resources management, as well as identifying key elements and providing a structural model to implement the green human resources management process in the chemical and petrochemical industries of Bushehr province. By studying thematic literature and using the textual content analysis approach, six basic indicators were counted, and in order to localize them in order to implement green human resources management in the chemical and petrochemical industries, the Delphi technique was used in three rounds. The statistical population of the research was formed by managers and experts familiar with the subject and working in the field of petrochemical industries. A researcher-made questionnaire was used to collect data, and its validity and reliability were also confirmed. In order to design the structural model of the effective indicators for the implementation of the green human resources management process, the interpretive structural modeling approach in the fuzzy environment was used to manage linguistic ambiguities in judgments. The results of the modeling and analysis of Mik Mak showed that individual, group and organizational indicators are among the basic and influential indicators in the field of Sabza's human resources management; Therefore, managers are suggested to emphasize and pay more attention to this group of indicators. Manuscript profile

Open Access Article

84 - Meta-synthesis of the antecedents and consequences of digital marketing
nafise belaghatnya Mohammad ghaffari Hossein Shirazi hossein janatifar

The start-up businesses' effort to maintain and develop themselves has made it necessary to study the concept of marketing. On the one hand, with the advent of the technological era, which is full of contradictions, cooperation, and communications, the digital marketing More

The start-up businesses' effort to maintain and develop themselves has made it necessary to study the concept of marketing. On the one hand, with the advent of the technological era, which is full of contradictions, cooperation, and communications, the digital marketing approach is of a role in which the antecedents and their consequences on these businesses become necessary. In terms of orientation, the current research is fundamental. Based on Saunders' research onion model, our research gets into the interpretive paradigm layer. Our work is inductive rather than analogical, written with a qualitative approach. Library research helped collect the theoretical bases. The research strategy is a case study, and its ultimate goal is to explore the antecedents and consequences of digital marketing. A systematic review and content analysis availed collection and analyzing information. In terms of methodology, the meta-synthesis method has been used to achieve the final goal of the research. For the meta-synthesis of the antecedents and consequences of digital marketing, 422 pieces of research were selected, and the data were analyzed with the help of Nvivo12 software. With a general look at the results obtained from the antecedents and consequences of digital marketing, 12 organizing themes, which included 7 categories of antecedents and 5 categories of consequences, and 489 titles in the form of basic themes, have been determined and introduced. The antecedents included 381 factors affecting digital marketing, and the consequences included 128 factors influencing digital marketing. Manuscript profile

Open Access Article

85 - Assessment of organization efficiency using an integrated model of EFQM-network data envelopment analysis
Alireza Khosravi Mohammad Fallah Esmaeil Najafi

10.61186/mf.42379.22.77.57

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays man More

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays many organizations are in the process of implementing this model with- in their managerial domain. Data Envelopment Analysis (DEA) is a known nonparametric tool for evaluating the organization’s efficiency. In addition to having the capability to measure the total efficiency of a system, network DEA is able to calculate the efficiency of system components. Since EFQM can be considered as a multi-stage system, existence of network DEA along with it can improve the analysis. In this paper, an integrated model has been suggested based on EFQM and Network DEA for assessing the organization’s operation. For this purpose, at first the EFQM has been considered as a ‘four-stage system’ including leadership (the first stage), activities related to employees, policy, strategy and partnership (the second stage), processes (the third stage), and results (the fourth stage). Then considering 32 sub-criteria in EFQM, input and output variables have been determined for each one of the four stage s and on this basis math form for Network DEA model has been developed for this 4-satge system. Manuscript profile

Open Access Article

86 - Identifying the Influential Factors on Innovation Culture, Organizational Ambidexterity and Competitive Advantage
nahid saravi-moghadam Alireza Aliahmadi

: Organizations are always seeking competitive advantage in order to compete and to continue to grow. The innovation and diffusion of innovation culture is one of the most important ways to achieve it. In present research, we have attempted to model and explain the dire More

: Organizations are always seeking competitive advantage in order to compete and to continue to grow. The innovation and diffusion of innovation culture is one of the most important ways to achieve it. In present research, we have attempted to model and explain the direct effect and indirect effects of factors influencing innovation culture, organizational ambidexterity and gaining competitive advantage. Methodology: The present study is a developmental and, in terms of approach, a mixture of both qualitative and quantitative. The data gathering tool was interviewed by experts and a questionnaire. Data analysis is a structural equation modeling technique using Spss and Smartpls software. The number of collected questionnaires was 140, which was collected from the managers of the dairy industry of Mazandaran province by stratified random sampling. Conclusion: The results show that there is a positive and significant effect between the variables of supportive mechanism, leadership, technology, potential absorption capacity, organizational ambidexterity and strategy, on innovation culture. The results also show the positive and significant impact of innovation culture on organizational Ambidexterity, gaining sustainable competitive advantage and implementing innovation. The potential absorption potential has a positive and significant effect on organizational ambidexterity, and also potential absorption capacity through technology and organizational change has a positive and significant effect on organizational Ambidexterity. The organizational change has a positive and significant effect on organizational ambidexterity both directly and through technology. Manuscript profile

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